{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-d2200sb-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wdmr D2200sb Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Defective Media Retention is a critical service designed to safeguard your technology investments post-warranty. Aimed at enhancing your operational efficiency and reducing unexpected repair costs, this 2-year warranty plan ensures that your business can thrive without interruptions. With a focus on delivering prompt support, this service plan combines various features to provide comprehensive protection for your IT infrastructure.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Protection:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic service covers a wide array of unexpected repair and replacement costs, helping businesses effectively manage their IT budgets while ensuring that all equipment remains operational.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e Retain faulty media to recover essential data with the defective media retention feature, saving on replacement costs and allowing your organization to maximize its resources.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Experience timely assistance with next business day service, ensuring parts replacement and support is available within a 100-mile radius of your location for enhanced operational reliability.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support:\u003c\/strong\u003e Enjoy the convenience of on-site support, where technical experts come directly to your location, minimizing downtime and allowing your team to concentrate on their core responsibilities without the hassle of transporting equipment.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eEfficient Parts \u0026amp; Labor Service:\u003c\/strong\u003e The plan includes both parts and labor service characteristics, ensuring quick resolutions to any issues, ultimately improving workforce productivity and reducing disruptions.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 2 Years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Availability:\u003c\/strong\u003e 9 x 5\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-site Service Availability:\u003c\/strong\u003e Within 100 miles of customer site\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIncludes Defective Media Retention:\u003c\/strong\u003e Yes, coverage for parts and labor\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo activate your HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE reseller or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eReceive your service confirmation documentation via email.\u003c\/li\u003e\n        \u003cli\u003eKeep the documentation in a safe place for reference and claims.\u003c\/li\u003e\n        \u003cli\u003eContact HPE support when you need to utilize the service, providing them with your service confirmation details.\u003c\/li\u003e\n        \u003cli\u003eHPE will coordinate the necessary support to address your needs efficiently.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is included in the HPE Pointnext Tech Care Basic service?\u003c\/strong\u003e This service includes comprehensive protection against unexpected repair and replacement costs, defective media retention, on-site support, and next business day service for parts and labor.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eHow does defective media retention work?\u003c\/strong\u003e Defective media retention allows you to keep faulty components, usually storage devices, so you can recover any important data before replacing them.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eWhat is the response time for service requests?\u003c\/strong\u003e The service offers next business day response time for on-site support within a 100-mile radius of your location.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eCan I use this service for multiple devices?\u003c\/strong\u003e This service applies to the specific devices covered by the plan. If you have multiple devices, you may consider purchasing additional service plans for each one.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eHow do I renew or extend my service?\u003c\/strong\u003e To renew or extend your service, contact your HPE reseller or HPE customer service prior to the expiration of your current plan to discuss available options.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45910938091746,"sku":"9106524","price":1380.81,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175335643.jpg?v=1725533675","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-d2200sb-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}