{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-msa-2040-encl-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wdmr Msa 2040 Encl Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eIntroducing the HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year Warranty. This comprehensive maintenance solution is designed to provide peace of mind and continued support for your HPE hardware after the manufacturer's warranty expires. With a focus on efficiency and reliability, this service ensures that you can keep your business operations running smoothly without unexpected interruptions.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e Protects your HPE systems from breakdowns after the manufacturer’s warranty expires, ensuring your investment remains safeguarded.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e Allows you to retain defective parts for further analysis, helping you to troubleshoot and improve your operational efficiency.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-site Support:\u003c\/strong\u003e Enjoy the convenience of on-site support, guaranteeing quick resolutions to urgent issues with the availability of HPE experts right at your location.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Benefit from a swift response time with parts and labor delivered next business day within 100 miles of your customer site, minimizing downtime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eTwo-Year Duration:\u003c\/strong\u003e With a service duration of two years, this warranty offers long-term assurance and reliability for your HPE hardware.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Type: On-site Maintenance\u003c\/li\u003e\n        \u003cli\u003eService Duration: 2 Years\u003c\/li\u003e\n        \u003cli\u003eService Hours: 9 x 5 (9 hours a day, 5 days a week)\u003c\/li\u003e\n        \u003cli\u003eService Response Time: Next Business Day\u003c\/li\u003e\n        \u003cli\u003eDefective Media Retention: Yes\u003c\/li\u003e\n        \u003cli\u003eParts and Labor Coverage: Included\u003c\/li\u003e\n        \u003cli\u003eDistance Coverage: Up to 100 miles from customer site\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo activate your HPE Pointnext Tech Care Basic with Defective Media Retention service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE reseller or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eOnce your purchase is confirmed, you will receive a confirmation email with your service details.\u003c\/li\u003e\n        \u003cli\u003eRegister your product and service on the HPE portal using the provided reference number.\u003c\/li\u003e\n        \u003cli\u003eFamiliarize yourself with the support processes by reviewing the HPE support documentation available online.\u003c\/li\u003e\n        \u003cli\u003eContact the HPE support team whenever you require assistance, and they will guide you through the required steps to receive service.\u003c\/li\u003e\n    \u003c\/ol\u003e\n    \n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cp\u003e\u003cstrong\u003eWhat is covered under the HPE Pointnext Tech Care Basic warranty?\u003c\/strong\u003e\u003cbr\u003e\n    This warranty covers parts replacement, on-site support, and defective media retention to help you maintain your HPE systems efficiently.\u003c\/p\u003e\n    \n    \u003cp\u003e\u003cstrong\u003eHow quickly can I expect service after I call for support?\u003c\/strong\u003e\u003cbr\u003e\n    You can expect next business day service for parts and labor, ensuring that your systems are back up and running as soon as possible.\u003c\/p\u003e\n    \n    \u003cp\u003e\u003cstrong\u003eCan I retain defective media for analysis?\u003c\/strong\u003e\u003cbr\u003e\n    Yes, the defective media retention feature allows you to keep faulty parts for troubleshooting and further examination.\u003c\/p\u003e\n    \n    \u003cp\u003e\u003cstrong\u003eIs there a limit to the distance for on-site service?\u003c\/strong\u003e\u003cbr\u003e\n    On-site service is available within a distance of 100 miles from your customer site.\u003c\/p\u003e\n    \n    \u003cp\u003e\u003cstrong\u003eWhat happens when my two-year warranty expires?\u003c\/strong\u003e\u003cbr\u003e\n    After the two-year period, you will have the option to renew the service or purchase a new warranty plan for continued coverage.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921278034146,"sku":"9106511","price":2099.68,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175338043_08b7d4df-b878-4831-8d42-e74fd80bc6e6.jpg?v=1726828124","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-msa-2040-encl-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}