{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-msa2060lff-enc-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wdmr Msa2060lff Enc Svc","description":"\u003cdiv\u003e\n    Enhance the reliability and performance of your HPE equipment with the HPE Pointnext Tech Care Basic with Defective Media Retention. This essential post-warranty service is specifically designed to provide comprehensive support, ensuring peace of mind and security for your IT investment. With a two-year warranty, you can trust that your systems are backed by expert assistance and prompt service whenever you need it.\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic service includes defective media retention, allowing you to retain potentially faulty components for analysis or data recovery, enhancing your data security.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-site Expert Support:\u003c\/strong\u003e Enjoy seamless on-site support from certified HPE technicians. This ensures that technical issues are promptly resolved right at your location, minimizing disruption to your business operations.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Experience peace of mind with a guaranteed next business day response time for parts replacement and labor, within a 100-mile radius. Your equipment will be operational quickly, reducing downtime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts and Labor Included:\u003c\/strong\u003e This service covers both parts and labor, effectively minimizing operational downtime and maximizing the efficiency of your IT infrastructure, allowing you to maintain productivity.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePeace of Mind for Two Years:\u003c\/strong\u003e With a two-year service duration, your HPE equipment is supported reliably, ensuring accurate results and longevity for your hardware investments.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e HPE Pointnext Tech Care Basic\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Duration:\u003c\/strong\u003e 2 Years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Hours:\u003c\/strong\u003e 9 x 5 coverage\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day for parts and labor\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Location:\u003c\/strong\u003e On-site (up to 100 miles from customer site)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIncludes:\u003c\/strong\u003e Defective Media Retention, Parts Replacement, On-site Support\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo take advantage of the HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE partner or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eUpon purchase, you will receive a confirmation with details about your warranty and service coverage.\u003c\/li\u003e\n        \u003cli\u003eIn the event of a hardware issue, contact HPE support, providing your service confirmation details.\u003c\/li\u003e\n        \u003cli\u003eA technician will be dispatched to your location based on the service agreement, ensuring minimal disruption to your operations.\u003c\/li\u003e\n        \u003cli\u003eOnce the issue is resolved, any retained defective media will be handled following the defective media retention policy.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eQ: What is defective media retention?\u003c\/strong\u003e\u003cbr\u003eA: Defective media retention allows you to keep faulty components for further analysis or recovery without returning them to HPE, ensuring secure data management.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eQ: How quickly can I expect service?\u003c\/strong\u003e\u003cbr\u003eA: The HPE Pointnext Tech Care Basic service guarantees a next business day response time for parts and labor within a 100-mile radius of your location.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eQ: Is on-site support included?\u003c\/strong\u003e\u003cbr\u003eA: Yes, on-site support is a part of the service, ensuring certified technicians are available to assist you directly at your premises.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eQ: How long does the warranty last?\u003c\/strong\u003e\u003cbr\u003eA: The warranty lasts for two years from the date of purchase, covering both parts and labor during that period.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eQ: Can I purchase this service for equipment that is no longer under warranty?\u003c\/strong\u003e\u003cbr\u003eA: Yes, the HPE Pointnext Tech Care Basic service is specifically designed for post-warranty equipment, offering continued support and maintenance options.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45910925902050,"sku":"6330052","price":1721.43,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175331581.jpg?v=1725533090","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-msa2060lff-enc-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}