{"product_id":"hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-se-1460-ws-iot-svc","title":"Hewlett Packard Enterprise Hpe 2y Pw Tc Bas Wdmr Se 1460 Ws Iot Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eEnhance the performance and lifespan of your HPE equipment with the HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year - Warranty. This comprehensive support service is designed to provide you with peace of mind and reassurance that your technology investments are well protected. With features such as on-site support and next business day response, you can ensure that your business operations continue smoothly without prolonged downtime.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic service offers extensive warranty coverage that extends beyond the standard equipment warranty, ensuring your equipment remains operational and protected for an additional two years.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e One of the standout features of this service is its Defective Media Retention policy, allowing you to retain your defective media for analysis, which is essential for compliance and data security.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support:\u003c\/strong\u003e Enjoy the convenience of on-site support that provides immediate help tailored to your specific needs. This means that expert assistance is just a call away, ensuring that your issues are resolved quickly and efficiently.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Response:\u003c\/strong\u003e With a next business day service promise, parts and labor are delivered to your location within 100 miles of your site, ensuring minimal disruption to your operations and maintaining high availability of your systems.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eReliable Parts Replacement:\u003c\/strong\u003e The service includes parts replacement for dependable efficiency, meaning you can trust that your equipment will be up and running without delay, thus maximizing productivity and reducing the risk of unplanned downtime.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Duration: 2 Years\u003c\/li\u003e\n        \u003cli\u003eService Type: Warranty Extension\u003c\/li\u003e\n        \u003cli\u003eService Hours: 9 x 5 (Monday to Friday)\u003c\/li\u003e\n        \u003cli\u003eResponse Time: Next Business Day\u003c\/li\u003e\n        \u003cli\u003eService Coverage: On-Site Support within 100 miles\u003c\/li\u003e\n        \u003cli\u003eIncludes: Parts \u0026amp; Labor for repairs and replacements\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo take advantage of the HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE partner or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eRegister your equipment and service contract via the HPE support portal.\u003c\/li\u003e\n        \u003cli\u003eKeep your service contract details handy for any support requests.\u003c\/li\u003e\n        \u003cli\u003eContact HPE support when needed, providing them with your service contract number for quick assistance.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat does the HPE Pointnext Tech Care Basic service cover?\u003c\/h3\u003e\n    \u003cp\u003eThe service covers comprehensive support, including parts replacement, on-site assistance, and defective media retention for two years post-warranty.\u003c\/p\u003e\n\n    \u003ch3\u003eHow does Defective Media Retention work?\u003c\/h3\u003e\n    \u003cp\u003eWith Defective Media Retention, you can keep any defective components for analysis, which is crucial for maintaining compliance and securing sensitive data.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat is the response time for service requests?\u003c\/h3\u003e\n    \u003cp\u003eThe response time for service requests is next business day, ensuring that you receive the necessary support quickly to minimize downtime.\u003c\/p\u003e\n\n    \u003ch3\u003eIs this service available for all HPE products?\u003c\/h3\u003e\n    \u003cp\u003eThis service is available for a wide range of HPE products; however, it is recommended to check specific eligibility with your HPE provider.\u003c\/p\u003e\n\n    \u003ch3\u003eHow do I contact support?\u003c\/h3\u003e\n    \u003cp\u003eYou can contact HPE support through their official website or through the support portal, using your service contract details for reference.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921254932706,"sku":"7544236","price":2327.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175333605_39eaf739-bbeb-4768-921f-d9b66ac025b5.jpg?v=1726827304","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-2y-pw-tc-bas-wdmr-se-1460-ws-iot-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}