{"product_id":"hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-lto-9-exttapdriv-svc","title":"Hewlett Packard Enterprise Hpe 4y Tc Bas Wcdmr Lto-9 Exttapdriv Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an essential extended service plan designed to ensure optimal performance and reliability of your HPE technology investments. With a duration of 4 years, this service provides extensive support that maximizes uptime and efficiency, allowing you to focus on your core business operations without the worry of unexpected equipment failures. Enjoy peace of mind knowing that you have a dedicated plan to protect your technology assets with seamless on-site support and fast response times.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e This extended service plan includes Comprehensive Defective Material Retention, ensuring that you retain critical components and minimize disruption during the repair process.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day On-Site Support:\u003c\/strong\u003e Experience swift and efficient service with our next business day response for parts and labor, guaranteeing that your equipment is up and running as quickly as possible.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExpert On-Site Assistance:\u003c\/strong\u003e Benefit from on-site support, designed to provide immediate assistance and resolve issues quickly, thus minimizing downtime and enhancing productivity.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eEnhanced Reliability:\u003c\/strong\u003e Protect your investment with increased reliability and support that helps you handle any mishaps or unexpected failures effectively.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Service Duration:\u003c\/strong\u003e With 4 years of service coverage, this plan ensures long-term support for your HPE technology, providing timely results and consistent performance.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Extended Service Plan\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Duration:\u003c\/strong\u003e 4 Years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eSupport Hours:\u003c\/strong\u003e 9 x 5\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Response Time:\u003c\/strong\u003e Next Business Day (within 160 km of customer site)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIncludes:\u003c\/strong\u003e Parts \u0026amp; Labor Support\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the HPE Pointnext Tech Care Basic service plan through your HPE authorized provider.\u003c\/li\u003e\n        \u003cli\u003eUpon confirmation of your purchase, you will receive a service contract that outlines your coverage details.\u003c\/li\u003e\n        \u003cli\u003eFamiliarize yourself with the service terms and conditions to understand the processes for claiming on-site support.\u003c\/li\u003e\n        \u003cli\u003eIn the event of a hardware issue, contact HPE support using the provided contact information in your service contract.\u003c\/li\u003e\n        \u003cli\u003eSchedule an on-site visit for diagnosis and repair, ensuring to have your service contract details at hand.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is Comprehensive Defective Material Retention?\u003c\/h3\u003e\n    \u003cp\u003eComprehensive Defective Material Retention allows you to keep defective parts for analysis or backup while awaiting replacement, minimizing disruption to your operations.\u003c\/p\u003e\n\n    \u003ch3\u003eHow quickly can I expect support?\u003c\/h3\u003e\n    \u003cp\u003eWith Next Business Day service, you can expect support and parts delivered to your location within the next business day, ensuring rapid resolution of issues.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat happens if I am located more than 160 km from an HPE service center?\u003c\/h3\u003e\n    \u003cp\u003eIf you are located beyond the standard 160 km radius, additional travel charges may apply, and response times may vary based on your location.\u003c\/p\u003e\n\n    \u003ch3\u003eIs training included with the service plan?\u003c\/h3\u003e\n    \u003cp\u003eThis service plan focuses on maintenance and support rather than training. For training services, please contact HPE for separate training options.\u003c\/p\u003e\n\n    \u003ch3\u003eCan I extend my service plan after it expires?\u003c\/h3\u003e\n    \u003cp\u003eYes, you can contact HPE prior to the expiration of your service plan to discuss renewal options and ensure continuous coverage for your technology.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45979948777698,"sku":"7544437","price":1959.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175333860.jpg?v=1726862597","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-lto-9-exttapdriv-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}