{"product_id":"hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-sy-image-stream-svc","title":"Hewlett Packard Enterprise Hpe 4y Tc Bas Wcdmr Sy Image Stream Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is the ultimate solution for businesses seeking reliable and efficient support for their IT infrastructure. This Extended Service plan spans 4 years and offers robust on-site maintenance with a focus on minimizing downtime and maximizing productivity. Designed for organizations that require immediate attention to hardware issues, this service is a must-have for maintaining the health of your IT systems.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Defective Material Retention:\u003c\/strong\u003e With this service, you retain all defective materials, allowing for analysis and troubleshooting without the need for immediate hardware disposal. This feature enhances your organization's ability to manage and optimize IT assets effectively.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day On-Site Service:\u003c\/strong\u003e Experience peace of mind knowing that if any issues arise, help is just a call away. Our 9 x 5 support ensures that our trained professionals will be on-site to resolve your hardware issues the next business day, minimizing potential disruptions to your operations.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eParts and Labor Service Included:\u003c\/strong\u003e Enjoy the convenience of having parts and labor included in your service plan. This comprehensive coverage means you won't face unexpected costs when hardware needs repair or replacement, allowing for better budget management.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eFast Response Time:\u003c\/strong\u003e With a guaranteed response time of Next Business Day within 100 miles of your customer site, you can count on timely resolutions to your technical challenges, ensuring your systems remain operational with minimal delay.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eExtended 4-Year Coverage:\u003c\/strong\u003e This service plan provides you with four full years of maintenance support, offering the assurance that your IT systems are backed by reliable service throughout their lifecycle. This long-term coverage is ideal for businesses planning for the future.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Duration:\u003c\/strong\u003e 4 years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Availability:\u003c\/strong\u003e 9 x 5 support\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e On-site maintenance\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDistance Coverage:\u003c\/strong\u003e Up to 100 miles from customer site\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo get started with the HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service plan through an authorized HPE partner or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eUpon confirmation of your purchase, you will receive a service agreement outlining the terms and conditions.\u003c\/li\u003e\n        \u003cli\u003eContact HPE support with your agreement details to initiate the service coverage.\u003c\/li\u003e\n        \u003cli\u003eSchedule your first support session as needed through the HPE customer support hotline or online portal.\u003c\/li\u003e\n    \u003c\/ol\u003e\n    \n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is included in the service?\u003c\/strong\u003e The service includes comprehensive support, parts replacement, and labor at no additional charge during the contract period.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow do I request service?\u003c\/strong\u003e You can request service by contacting HPE support via phone or their online service portal.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs there a limit on the number of service calls?\u003c\/strong\u003e There is no limit on service calls; however, support is provided during business hours, 9 x 5.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat happens if I exceed the 100-mile distance?\u003c\/strong\u003e If your location is beyond the 100-mile coverage, additional charges may apply for on-site service.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCan I upgrade my service plan?\u003c\/strong\u003e Yes, you can discuss upgrading options with your HPE account representative.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980151447778,"sku":"7544696","price":2405.4,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175337905.jpg?v=1726863746","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-sy-image-stream-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}