{"product_id":"hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-sy-vc-32gb-fc-svc","title":"Hewlett Packard Enterprise Hpe 4y Tc Bas Wcdmr Sy Vc 32gb Fc Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eExperience seamless technology support with the \u003cstrong\u003eHPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service\u003c\/strong\u003e. This extended service plan is designed to provide businesses with reliable technical support for a duration of 4 years. With a focus on customer satisfaction and operational efficiency, this service ensures that your technical issues are resolved promptly, minimizing downtime and maximizing productivity.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e This service plan includes comprehensive defective material retention, guaranteeing that you receive the necessary parts for any faulty components. This ensures that your systems remain operational without any unnecessary delays.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support:\u003c\/strong\u003e The HPE Pointnext Tech Care Basic offers on-site support during standard business hours. Our team of experts is available to provide immediate assistance, ensuring quick resolution of technical issues right at your location.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e With a service response time of next business day for parts and labor within 100 miles of your site, you can count on timely action. This feature significantly reduces downtime and keeps your business running smoothly.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts Replacement Included:\u003c\/strong\u003e The service includes parts replacement, so you can rest assured knowing that any necessary components will be covered, allowing for seamless operation and minimal interruptions.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eFour-Year Duration:\u003c\/strong\u003e Enjoy peace of mind with a service plan that lasts for 4 years. This extended duration allows your business to maintain operational efficiency while leveraging professional technical support whenever needed.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of HPE Pointnext Tech Care Basic\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Duration:\u003c\/strong\u003e 4 Years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Hours:\u003c\/strong\u003e 9 x 5 (standard business hours)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e On-site Maintenance\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDistance for Service Response:\u003c\/strong\u003e Up to 100 miles from customer site\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eInclusions:\u003c\/strong\u003e Parts and Labor for maintenance and support\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo take full advantage of the HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003cul\u003e\n        \u003cli\u003eEnsure that your HPE products are eligible for this service.\u003c\/li\u003e\n        \u003cli\u003eContact your HPE account representative or authorized distributor to purchase the service plan.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, you will receive a confirmation and details of your service plan.\u003c\/li\u003e\n        \u003cli\u003eMaintain your service plan documentation for easy reference during support requests.\u003c\/li\u003e\n        \u003cli\u003eWhen a technical issue arises, contact HPE support immediately to initiate service based on your plan's coverage.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWhat is covered under the HPE Pointnext Tech Care Basic service?\u003c\/strong\u003e\u003cbr\u003eThis service covers comprehensive defective material retention, on-site support, parts replacement, and labor costs for maintenance and repairs.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eHow fast can I expect a technician to respond?\u003c\/strong\u003e\u003cbr\u003eWith a next business day service response, you can expect a technician to arrive at your location within one business day after your request.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIs there a limit to the number of service calls I can make?\u003c\/strong\u003e\u003cbr\u003eThere are no limits on the number of service calls as long as they fall under the coverage of your service plan.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eWill I need to pay for parts replacement separately?\u003c\/strong\u003e\u003cbr\u003eNo, parts replacement is included in the service plan, so you will not incur additional costs for covered components.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCan I upgrade my service plan in the future?\u003c\/strong\u003e\u003cbr\u003eYes, you can discuss upgrade options with your HPE account representative to ensure your business receives the best support possible.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980343501026,"sku":"7544855","price":2839.83,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175339876.jpg?v=1726865215","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-4y-tc-bas-wcdmr-sy-vc-32gb-fc-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}