{"product_id":"hewlett-packard-enterprise-hpe-4y-tc-bas-wdmr-sy660-gen10-svc","title":"Hewlett Packard Enterprise Hpe 4y Tc Bas Wdmr Sy660 Gen10 Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eEnsure the longevity and efficiency of your HPE technology with the HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service. This comprehensive service plan is designed to provide you with reliable support, quick response times, and essential maintenance, allowing you to focus on what matters most—your business. With a commitment to minimizing downtime, this service offers an array of features that cater to your operational needs.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eReliable Technical Support:\u003c\/strong\u003e Experience peace of mind with 9 x 5 technical support that resolves your technical issues swiftly, ensuring your systems run smoothly.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDefective Media Retention:\u003c\/strong\u003e Retain defective media for investigation and analysis without the hassle of returning it, enhancing your ability to troubleshoot and learn from issues.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Service Convenience:\u003c\/strong\u003e Enjoy the convenience of on-site service, reducing the need for shipping and downtime. Our technicians are ready to assist you at your location.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eCost-Effective Parts and Labor:\u003c\/strong\u003e With parts and labor covered, you can minimize inventory costs while ensuring maximum dependability and performance from your HPE equipment.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Response:\u003c\/strong\u003e Experience swift service with Next Business Day parts and labor response times (within a 100-mile radius) to get your systems back online as quickly as possible.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Defective Media Retention is a comprehensive extended service plan that spans four years. It includes:\u003c\/p\u003e\n    \u003cul\u003e\n        \u003cli\u003eService duration: 4 years\u003c\/li\u003e\n        \u003cli\u003eSupport hours: 9 hours a day, 5 days a week\u003c\/li\u003e\n        \u003cli\u003eService response: Next Business Day for parts and labor\u003c\/li\u003e\n        \u003cli\u003eOn-site service availability within 100 miles of customer site\u003c\/li\u003e\n        \u003cli\u003eDefective Media Retention policy included\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo activate your HPE Pointnext Tech Care Basic service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service plan through an authorized HPE partner or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eReceive your service activation code via email.\u003c\/li\u003e\n        \u003cli\u003eLog into your HPE support portal using your HPE account credentials.\u003c\/li\u003e\n        \u003cli\u003eEnter the activation code in the designated field to link your service plan to your HPE products.\u003c\/li\u003e\n        \u003cli\u003eConfirm your service plan details, and you're all set! Enjoy the benefits of reliable support and maintenance.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is included in the HPE Pointnext Tech Care Basic service?\u003c\/h3\u003e\n    \u003cp\u003eThe service includes technical support, defective media retention, on-site service, and parts and labor coverage for four years.\u003c\/p\u003e\n\n    \u003ch3\u003eHow does the defective media retention work?\u003c\/h3\u003e\n    \u003cp\u003eWith defective media retention, you can keep any defective disks or media for your own analysis without the need to return them to HPE, enhancing your troubleshooting capabilities.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat are the response times for on-site service?\u003c\/h3\u003e\n    \u003cp\u003eWe offer Next Business Day response times for parts and labor service, ensuring minimal downtime for your operations.\u003c\/p\u003e\n\n    \u003ch3\u003eIs there a distance limitation for on-site service?\u003c\/h3\u003e\n    \u003cp\u003eYes, on-site service is available within a 100-mile radius from your customer site.\u003c\/p\u003e\n\n    \u003ch3\u003eHow can I purchase the HPE Pointnext Tech Care Basic service?\u003c\/h3\u003e\n    \u003cp\u003eYou can purchase this service through an authorized HPE partner or directly from HPE's website.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45979784020194,"sku":"7544785","price":2429.28,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175331569.jpg?v=1726861322","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-4y-tc-bas-wdmr-sy660-gen10-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}