{"product_id":"hewlett-packard-enterprise-hpe-4y-tc-crit-sn3600b-32gb-fc-swch-svc","title":"Hewlett Packard Enterprise Hpe 4y Tc Crit Sn3600b 32gb Fc Swch Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eProtect your critical storage network with Hewlett Packard Enterprise’s HPE Pointnext Tech Care Critical extended service for the SN3600B Fibre Channel switch. This comprehensive, on-site support plan is engineered for businesses that demand maximum uptime, predictable costs, and rapid response when issues arise. With a four-year coverage window, 24\/7 expert assistance, and a strict six-hour on-site repair commitment within 50 miles, you gain a secure, proactive path to maintaining peak performance of your Fibre Channel infrastructure.\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003e4-Year extended service duration delivers long-term reliability and ongoing confidence in your storage network.\u003c\/li\u003e\n\u003cli\u003e24x7 on-site support with a guaranteed 6-hour repair window (distance from customer site within 50 miles) to minimize downtime and keep critical workloads online.\u003c\/li\u003e\n\u003cli\u003eOn-site maintenance with Parts \u0026amp; Labor included, reducing inventory costs and simplifying capital planning for your data center.\u003c\/li\u003e\n\u003cli\u003eSpecifically tailored for the SN3600B 32GB Fibre Channel Switch environment, delivering rapid issue resolution and maximum dependability for modern storage fabrics.\u003c\/li\u003e\n\u003cli\u003eTransparent service design that aligns with enterprise uptime goals, providing predictable costs and streamlined service management across your HPE storage ecosystem.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Hewlett Packard Enterprise Hpe 4y Tc Crit Sn3600b 32gb Fc Swch Svc\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eService type: HPE Pointnext Tech Care Critical - Extended Service\u003c\/li\u003e\n\u003cli\u003eDuration: 4 years of comprehensive coverage\u003c\/li\u003e\n\u003cli\u003eSupport model: 24x7 on-site assistance with 6-hour repair window\u003c\/li\u003e\n\u003cli\u003eResponse window: On-site repair within 6 hours for eligible incidents\u003c\/li\u003e\n\u003cli\u003eGeographic coverage: Service provided within the defined distances from the customer site (up to 50 miles mentioned in service terms)\u003c\/li\u003e\n\u003cli\u003eInclusions: Parts \u0026amp; Labor are covered as part of the maintenance and repair process\u003c\/li\u003e\n\u003cli\u003eTarget hardware: SN3600B Fibre Channel Switch and related storage-network components\u003c\/li\u003e\n\u003cli\u003eDelivery method: On-site service, with rapid dispatch and field engineering as required\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eHow to Install Hewlett Packard Enterprise Hpe 4y Tc Crit Sn3600b 32gb Fc Swch Svc\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1) Confirm eligibility and purchase details for HPE Pointnext Tech Care Critical service, ensuring your SN3600B Fibre Channel Switch is within scope of the plan.\u003c\/li\u003e\n\u003cli\u003e2) Schedule an on-site visit with an authorized HPE support representative, coordinating dates and times to minimize impact on production workloads.\u003c\/li\u003e\n\u003cli\u003e3) Prepare your data center environment: verify access to the SN3600B switch, provide any necessary credentials, and ensure available power and rack space for the service engineer.\u003c\/li\u003e\n\u003cli\u003e4) On-site assessment and service activation: a qualified technician will review the SN3600B configuration, assess current health and fault history, and implement the required maintenance or repair actions under the terms of the 4-year plan.\u003c\/li\u003e\n\u003cli\u003e5) Validation and documentation: after service completion, the technician will validate functionality, update service records, and provide a summary of actions taken for your asset management and future planning.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eWhat does the 4-year Tech Care Critical plan cover?\u003c\/b\u003e\u003cbr\u003eThe plan provides 4 years of on-site, 24x7 support with a guaranteed 6-hour repair response, including parts and labor necessary to maintain the SN3600B Fibre Channel Switch and related components in a production environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eWhat is the on-site response time?\u003c\/b\u003e\u003cbr\u003eFor eligible incidents, the plan guarantees a 6-hour repair window on-site, helping to minimize downtime for mission-critical storage networks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eAre parts and labor included?\u003c\/b\u003e\u003cbr\u003eYes. The plan covers both parts and labor, reducing unexpected maintenance costs and simplifying budgeting for storage infrastructure repair and maintenance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eIs there a distance limitation for service visits?\u003c\/b\u003e\u003cbr\u003eOn-site service is provided within the specified geographic framework, with a typical 50-mile distance reference for rapid response, subject to the terms of the agreement and location.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eCan the service be renewed after the initial 4-year term?\u003c\/b\u003e\u003cbr\u003eYes. After the term ends, you can discuss renewal options with HPE Pointnext to extend coverage and continue benefiting from on-site, 24x7 critical support and guaranteed response times.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45909888303330,"sku":"7545770","price":1819.66,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175345540_a47cf524-f1e2-43f3-a0a4-6653133a6942.jpg?v=1755163043","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-4y-tc-crit-sn3600b-32gb-fc-swch-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}