{"product_id":"hewlett-packard-enterprise-hpe-5y-tc-bas-wcdmr-lto-9-exttapdriv-svc","title":"Hewlett Packard Enterprise Hpe 5y Tc Bas Wcdmr Lto-9 Exttapdriv Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is designed to provide businesses with an exceptional level of support and maintenance for their HPE systems. With this extended service plan, you can ensure that your technology investments remain reliable and efficient over a remarkable five-year span. This offering combines seamless service provisions, budget predictability, and expert on-site assistance to give you peace of mind. Discover the unique features and benefits of this service that guarantees your system is always in optimal condition.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Support:\u003c\/strong\u003e Enjoy the benefits of a thorough maintenance plan that includes parts and labor, ensuring your equipment functions at peak performance with minimal downtime.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Benefit from a rapid response time, with parts and labor service delivered the next business day, ensuring that your operations run smoothly without significant interruptions.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Assistance:\u003c\/strong\u003e Experience the convenience of having trained experts available on-site, so any technical issues can be addressed quickly and efficiently.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003ePredictable Cost of Ownership:\u003c\/strong\u003e With this extended service plan, you can manage your budget effectively, knowing the total cost of ownership remains stable throughout the five-year duration.\u003c\/li\u003e\n        \n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Defective Material Retention:\u003c\/strong\u003e This unique feature allows you to retain defective materials, providing you with the flexibility to manage your equipment more effectively and save on potential costs.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Duration: 5 Years\u003c\/li\u003e\n        \u003cli\u003eService Availability: 9 x 5 (Monday to Friday)\u003c\/li\u003e\n        \u003cli\u003eService Type: On-site Maintenance\u003c\/li\u003e\n        \u003cli\u003eService Response Time: Next Business Day (within 160 km distance from customer site)\u003c\/li\u003e\n        \u003cli\u003eInclusions: Parts and Labor\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo take full advantage of the HPE Pointnext Tech Care Basic service, simply register your product with HPE following your purchase. You’ll need to provide your system’s serial number and details regarding your purchase. Once registered, you will receive confirmation of your service activation and further instructions on how to utilize the on-site support and service options available to you throughout the five-year period.\u003c\/p\u003e\n    \n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \n    \u003ch3\u003e1. What does the service include?\u003c\/h3\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic service includes comprehensive on-site support, parts replacement, labor coverage, and the option for defective material retention.\u003c\/p\u003e\n    \n    \u003ch3\u003e2. What is the response time for service?\u003c\/h3\u003e\n    \u003cp\u003eService response is guaranteed for the next business day within a 160 km distance from your customer site, ensuring minimal disruption to your operations.\u003c\/p\u003e\n    \n    \u003ch3\u003e3. How long is the service valid?\u003c\/h3\u003e\n    \u003cp\u003eThis service is valid for five years from the date of purchase, offering extended peace of mind and support for your HPE equipment.\u003c\/p\u003e\n    \n    \u003ch3\u003e4. Can I retain defective materials?\u003c\/h3\u003e\n    \u003cp\u003eYes, the comprehensive defective material retention feature allows you to keep defective parts, which can provide cost savings and flexibility in managing your equipment.\u003c\/p\u003e\n    \n    \u003ch3\u003e5. How do I get support?\u003c\/h3\u003e\n    \u003cp\u003eSimply contact HPE support through the channels provided upon your service registration, and trained professionals will assist you on-site to resolve any issues.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980521464034,"sku":"7544445","price":1709.24,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175342246.jpg?v=1726866961","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-5y-tc-bas-wcdmr-lto-9-exttapdriv-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}