{"product_id":"hewlett-packard-enterprise-hpe-5y-tc-bas-wcdmr-sy480-exp-module-svc","title":"Hewlett Packard Enterprise Hpe 5y Tc Bas Wcdmr Sy480 Exp Module Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is an extended service plan designed to provide you with peace of mind and maximum operational efficiency for your HPE products. With a service duration of 5 years, this comprehensive support package ensures that your systems run smoothly while keeping costs predictable. The combination of next business day on-site service and parts replacement will keep your organization moving forward without unexpected downtime.\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eComprehensive Support:\u003c\/strong\u003e Enjoy the benefits of a 5-year extended service plan that includes both parts and labor, ensuring that your technology remains fully functional and reliable over the long term.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eNext Business Day On-Site Service:\u003c\/strong\u003e Experience quick response times with next business day service, minimizing interruptions and maximizing productivity. Your problems will be addressed swiftly without the hassle of waiting.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003ePredictable Total Cost of Ownership:\u003c\/strong\u003e Benefit from a predictable cost structure that enhances budgeting capabilities. This service removes surprises from your operational expenses, allowing you to allocate resources more effectively.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eComprehensive Defective Material Retention:\u003c\/strong\u003e Retain defective parts for your analysis and troubleshooting, enabling better insights into issues and assisting in future prevention strategies.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eImproved Productivity:\u003c\/strong\u003e With on-site support, your teams can focus on their core tasks while trusted professionals handle any technical challenges, leading to enhanced overall productivity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n\u003cul\u003e\n    \u003cli\u003eService Duration: 5 Years\u003c\/li\u003e\n    \u003cli\u003eService Type: Extended Service with Comprehensive Defective Material Retention\u003c\/li\u003e\n    \u003cli\u003eService Level: 9 x 5 (Monday to Friday)\u003c\/li\u003e\n    \u003cli\u003eResponse Time: Next Business Day\u003c\/li\u003e\n    \u003cli\u003eService Options: On-site Maintenance, Parts \u0026amp; Labor included\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eHow to Install\u003c\/h2\u003e\n\u003cp\u003eInstallation of the HPE Pointnext Tech Care Basic service is straightforward and requires minimal setup. Simply purchase the service plan and activate it through the HPE Pointnext portal or contact your HPE representative for assistance. Once activated, you will have immediate access to the support services outlined in your plan.\u003c\/p\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cul\u003e\n    \u003cli\u003e\n\u003cstrong\u003eWhat is included in the HPE Pointnext Tech Care Basic service?\u003c\/strong\u003e\u003cbr\u003e This service includes parts and labor for repairs, next business day on-site service, and comprehensive defective material retention.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eHow does the next business day service work?\u003c\/strong\u003e\u003cbr\u003e If you encounter an issue during business hours, a technician will be dispatched to your location by the next business day to address the problem.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eCan I retain defective parts for analysis?\u003c\/strong\u003e\u003cbr\u003e Yes, the Comprehensive Defective Material Retention feature allows you to keep defective parts for review and analysis.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eIs this service suitable for all HPE products?\u003c\/strong\u003e\u003cbr\u003e The service is designed to support a wide range of HPE products, but it's recommended to verify compatibility with your specific equipment.\u003c\/li\u003e\n    \n    \u003cli\u003e\n\u003cstrong\u003eHow do I contact support?\u003c\/strong\u003e\u003cbr\u003e You can contact HPE support through the HPE Pointnext portal, where you can submit a support ticket or call customer service for assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921200898274,"sku":"7544725","price":1862.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175327539_977c8b29-85c1-4590-aaaf-294299819eb2.jpg?v=1726824940","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-5y-tc-bas-wcdmr-sy480-exp-module-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}