{"product_id":"hewlett-packard-enterprise-hpe-anw-fc-5y-4h-exch-ap-679-taa-svc","title":"Hewlett Packard Enterprise Hpe Anw Fc 5y 4h Exch Ap-679 Taa Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eExperience enterprise-grade resilience with HPE Foundation Care Exchange, a bundled remote hardware and software support program designed to maximize uptime for your critical IT infrastructure. This comprehensive service from Hewlett Packard Enterprise combines rapid hardware replacement with proactive software updates, expert remote assistance, and dependable depot support to keep your HPE environment running smoothly. With a five-year coverage window and a 4-hour replacement target, this offering is crafted for environments where every minute of downtime matters. The remote technical resources work hand-in-hand with your IT team to diagnose and resolve hardware and software issues, while the hardware exchange component ensures fast, freight-free delivery of a replacement product or part that is new or equivalent to new in performance. In short, HPE Foundation Care Exchange provides a cost-efficient, convenient alternative to on-site support that protects your investments and sustains steady performance across your HPE fleet.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eComprehensive remote hardware and software support:\u003c\/b\u003e HPE’s technical resources collaborate with your IT team to diagnose, troubleshoot, and resolve issues across eligible HPE products. This service covers both hardware problems and software challenges, delivering timely guidance, escalation when needed, and access to updates and reference manuals as soon as they’re available. By combining hardware assistance with software support for HPE Networking products, you gain a unified approach to reliability that reduces mean time to resolution and maintains system performance across your stack.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHardware exchange with fast, freight-free delivery:\u003c\/b\u003e For eligible HPE products, a replacement unit or part is provided and shipped to your location at no additional freight charge within the defined service window. Replacements are new or equivalent to new in performance, helping you preserve data integrity, minimize downtime, and restore operations quickly after a fault. This exchange model reduces disruption and simplifies logistics, so your team can focus on business-critical tasks rather than hardware procurement delays.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e4-hour replacement service:\u003c\/b\u003e The service features a rapid 4-hour replacement response, designed to accelerate issue resolution and keep essential systems online. Supported by HPE’s service depot network, this commitment delivers increased dependability and a faster path to restoration, ensuring your critical workloads remain available when it matters most.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e5-year service duration for lasting protection:\u003c\/b\u003e A long-term coverage window helps you lock in reliability, predictable budgeting, and sustained performance. The five-year term minimizes gaps in support, reduces the risk of expensive unplanned outages, and ensures your hardware and software receive ongoing attention, updates, and optimization throughout the life of your HPE deployment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSoftware updates, patches, and manuals for continued value:\u003c\/b\u003e In addition to hardware support, you receive access to software updates and patches, plus updated reference manuals as soon as they’re released. This ongoing software maintenance enhances security, compatibility, and feature access while preserving the investment in your HPE networking and data-center solutions. Depot-based service options further bolster reliability and cost-effectiveness for rapid fix deployment.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Hewlett Packard Enterprise Hpe Anw Fc 5y 4h Exch Ap-679 Taa Svc\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eService type:\u003c\/b\u003e HPE Foundation Care Exchange\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoverage scope:\u003c\/b\u003e Remote hardware and software support for eligible HPE products; hardware exchange; software support for HPE Networking products\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReplacement service:\u003c\/b\u003e 4-hour response time for hardware replacement; replacement product or part shipped to customer location; new or equivalent-to-new in performance\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDuration:\u003c\/b\u003e 5 years of service coverage\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDelivery model:\u003c\/b\u003e Replacement product or part delivered freight-free; service depot options available for fast, reliable responses\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSoftware access:\u003c\/b\u003e Updates to software and patches; access to reference manuals as soon as they’re released\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCompliance:\u003c\/b\u003e TAA-compliant service (TAA Svc) as indicated by product designation\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003ehow to install Hewlett Packard Enterprise Hpe Anw Fc 5y 4h Exch Ap-679 Taa Svc\u003c\/h3\u003e\n\u003cul\u003e \u003cli\u003eStep 1: Confirm eligibility and terms with your HPE account representative or partner to ensure the Foundation Care Exchange program covers your specific products.\u003c\/li\u003e \u003cli\u003eStep 2: Activate the service for your eligible devices to enable remote support and the hardware exchange workflow, and configure access for HPE technicians.\u003c\/li\u003e \u003cli\u003eStep 3: Prepare your environment by verifying data backups and documenting asset IDs, serial numbers, and location details to streamline the replacement process.\u003c\/li\u003e \u003cli\u003eStep 4: When a replacement is required, coordinate shipping details with HPE, ensure proper packaging of the failed unit, and provide any required access or staging instructions to expedite the exchange.\u003c\/li\u003e \u003cli\u003eStep 5: After activation, monitor the service portal for updates, status notifications, and access to software updates and patches to maintain current configurations.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat is HPE Foundation Care Exchange?\u003c\/b\u003e It is a combined remote hardware and software support program that includes hardware replacement through a replacement device or part and ongoing software updates for eligible products, designed to maximize uptime and reliability across your HPE environment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow fast is the hardware replacement?\u003c\/b\u003e The service targets a 4-hour replacement response, delivering a replacement product or part to your site to minimize downtime, subject to location and product availability.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDoes this service include software updates?\u003c\/b\u003e Yes. Customers receive access to software updates and patches, along with updated reference manuals, as soon as they are released, helping keep configurations current and secure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow long does the coverage last?\u003c\/b\u003e The service is provided for five years, offering extended protection, predictable budgeting, and continuous optimization for your HPE infrastructure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs this service compliant with the Trade Agreements Act (TAA)?\u003c\/b\u003e Yes. The designation indicates TAA-compliant service, suitable for government and certain commercial environments that require TAA eligibility.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45918364958946,"sku":"9191060","price":1208.19,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175328348.jpg?v=1755153139","url":"https:\/\/pegasussonline.com\/products\/hewlett-packard-enterprise-hpe-anw-fc-5y-4h-exch-ap-679-taa-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}