{"product_id":"hpe-foundation-care-5-year-warranty-48g-poe-svc-3","title":"HPE Foundation Care - 5 Year - Warranty 48g Poe Svc","description":"\u003cdiv\u003e\n\n\u003cp\u003eProtect and optimize your Hewlett Packard Enterprise infrastructure with HPE Foundation Care - 5 Year - Warranty 48g Poe Svc. This Exchange Service blends remote hardware and software support with fast, reliable parts replacement to keep critical systems available. By combining proactive technical resources with a streamlined parts-exchange model, Foundation Care helps reduce downtime, extend the life of your HPE assets, and deliver predictable IT costs. It’s designed for organizations that value quick response, minimal disruption, and straightforward maintenance, offering a cost-efficient alternative to on-site service while ensuring that your hardware stays up and running even in demanding environments.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eRemote hardware and software support\u003c\/b\u003e: Hewlett Packard Enterprise technicians work with your IT team to diagnose and resolve problems quickly, from configuration issues to complex hardware faults, across eligible HPE products.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e4-hour replacement response\u003c\/b\u003e: When a covered component fails, you receive a replacement part or product within four hours, minimizing downtime and keeping critical workloads online.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e5-year service duration\u003c\/b\u003e: Comprehensive coverage for five years helps protect your investment, maintain performance, and deliver timely results throughout the product lifecycle.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eFreight-free hardware exchange\u003c\/b\u003e: Replacement items are delivered to your location at no freight charge, with replacements being new or equivalent to new in performance.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIncluded phone support and data restoration compatibility\u003c\/b\u003e: Direct phone assistance is included to resolve issues, and the service supports data restoration from backups when applicable, helping you recover quickly after incidents.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE Foundation Care - 5 Year - Warranty 48g Poe Svc\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eService Type:\u003c\/b\u003e Foundation Care Exchange (remote hardware and software support with parts exchange)\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoverage Duration:\u003c\/b\u003e 5 years\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse Time:\u003c\/b\u003e 4 hours for replacement service\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eShipping \u0026amp; Delivery:\u003c\/b\u003e Replacement parts\/products shipped freight-free to your location within the defined SLA\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEligibility:\u003c\/b\u003e Eligible Hewlett Packard Enterprise products\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSupport Availability:\u003c\/b\u003e Phone support included to assist with issues and guidance\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eReplacement Condition:\u003c\/b\u003e Items delivered are new or equivalent to new in performance\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eData Restoration:\u003c\/b\u003e Data restoration from backups supported where applicable\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003ehow to install HPE Foundation Care - 5 Year - Warranty 48g Poe Svc\u003c\/h3\u003e\n\u003cp\u003eThis is a service contract rather than a physical product, so there is no software or hardware installation. To activate or enroll in Foundation Care, follow these steps:\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 1:\u003c\/b\u003e Verify eligibility and gather product details such as serial numbers, SKUs, or UPCs for the affected HPE devices.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 2:\u003c\/b\u003e Contact your HPE account representative or an authorized reseller to initiate enrollment in Foundation Care.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 3:\u003c\/b\u003e Register the product in the HPE support portal or through the enrollment process provided by your representative, attaching relevant purchase information.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 4:\u003c\/b\u003e Specify the coverage start date and service preferences (preferred contact method, escalation rules, etc.).\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 5:\u003c\/b\u003e Confirm activation and receive the enrollment confirmation, including service contract terms and any required documentation for hardware exchange.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eStep 6:\u003c\/b\u003e For hardware exchange, prepare the failed component for shipment according to your vendor’s instructions and ensure backups are intact before replacement. After replacement, run standard verification to ensure your system is operating correctly.\u003c\/p\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat does HPE Foundation Care - 5 Year - Warranty 48g Poe Svc cover?\u003c\/b\u003e It covers remote hardware and software support, a 4-hour replacement service, hardware exchange, 5-year duration, phone support, and data restoration assistance where applicable.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs on-site support included?\u003c\/b\u003e This is designed as a remote support and parts-exchange service to minimize downtime; on-site visits are not typically included unless specified in the service contract or arranged separately.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat is the response time for replacements?\u003c\/b\u003e The service provides a 4-hour replacement service, meaning a replacement part or product is shipped within four hours of a recognized incident, subject to coverage eligibility and SLA terms.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCan data be restored from backups?\u003c\/b\u003e Data restoration is supported where backup files exist; ensure backups are up-to-date and accessible as part of your disaster recovery plan.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow do I activate and manage the service?\u003c\/b\u003e Activation is completed through your HPE account representative or portal; you will need product identifiers (serial numbers\/SKUs\/UPC) and proof of purchase to enroll and configure coverage.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat is the overall value of this service?\u003c\/b\u003e By combining remote support with a fast parts-exchange model, Foundation Care reduces downtime, extends asset value, and provides predictable maintenance costs for critical IT infrastructure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45976012456162,"sku":"7580524","price":1888.22,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175339406_a55a303f-61fc-407e-9697-a9c6e1699d21.jpg?v=1755490787","url":"https:\/\/pegasussonline.com\/products\/hpe-foundation-care-5-year-warranty-48g-poe-svc-3","provider":"PEGASUSS ","version":"1.0","type":"link"}