HPE Foundation Care Call-To-Repair - Extended Service - 4 Year - Service

The HPE Foundation Care Call-To-Repair - Extended Service - 4 Year - Service is designed to provide comprehensive support and maintenance for your systems. This service ensures that your IT infrastructure is always running optimally, with a predictable total cost of ownership. With features that prioritize quick resolutions and reliability, this extended service plan is essential for businesses looking to minimize downtime and maximize productivity.

• 24 x 7 x 6 Hour On-Site Support: Enjoy peace of mind with round-the-clock access to expert support. Our knowledgeable technicians are available 24/7 to assist you, ensuring that any issues are resolved quickly and effectively.
• Parts Replacement Service: With our parts replacement service, you can efficiently handle any mishaps that may occur within your systems. This feature minimizes inventory costs, as you won’t need to keep spare parts on hand, while still ensuring maximum dependability.
• Rapid Response Time: Experience our industry-leading 6 Hour repair response time for locations within 50 miles of your site. This quick turnaround guarantees that your systems are back up and running in no time, minimizing any potential impact on your productivity.
• Comprehensive Maintenance Coverage: The HPE Foundation Care Call-To-Repair service combines parts and labor coverage, allowing you to focus on your core business without worrying about unforeseen maintenance costs. This extensive coverage helps manage your total cost of ownership effectively.
• Extended 4-Year Service Duration: This extended service plan provides you with 4 years of protection, ensuring that your systems remain optimized throughout their lifecycle. Enjoy the confidence of knowing that help is just a call away for an entire four years.

Technical Details of Product

• Service Duration: 4 Years
• Support Availability: 24 x 7
• Repair Response Time: 6 Hours (within 50 miles)
• Coverage: On-site Parts & Labor

How to Install

Installation of the HPE Foundation Care Call-To-Repair service is straightforward. Simply purchase the service plan and register it through the HPE online portal. Ensure that all relevant system information is up to date and accessible to facilitate a smooth setup. Once registered, our support team will reach out to confirm the details and establish a maintenance schedule that suits your operational needs.

Frequently Asked Questions

What is included in the HPE Foundation Care Call-To-Repair service?

This service includes around-the-clock access to expert support, parts replacement, on-site labor, and a guaranteed response time of 6 hours for repairs within 50 miles.

How does the parts replacement service work?

The parts replacement service allows you to receive necessary parts without maintaining a large inventory. If a part is required, we will dispatch it to your location, ensuring minimal disruption to your operations.

Can I extend the service beyond the initial 4 years?

Yes, you can opt for an extension of the service plan prior to the expiration of your current coverage. Please contact our support team for details on renewal options.

What should I do if I encounter an issue?

If you encounter any issues, simply call our 24/7 support line. A technician will assist you immediately and, if necessary, dispatch a team to your location within the specified response time.

Is this service available for all HPE products?

The HPE Foundation Care Call-To-Repair service is designed for a range of HPE systems. Please verify compatibility with your specific model on the HPE website or contact our support team for assistance.