HPE Foundation Care Call-To-Repair - Extended Service - 5 Year - Service

The HPE Foundation Care Call-To-Repair - Extended Service is a robust support solution tailored for businesses that rely on HPE systems. This service is designed to provide unparalleled maintenance and support, ensuring your technology remains operational and efficient. With round-the-clock availability and rapid response times, this service allows you to focus on your core business activities without the concern of unexpected downtimes. Experience peace of mind with comprehensive support that meets your specific operational needs.

• 24/7 Availability: Our support services are accessible around the clock, guaranteeing assistance whenever you encounter any issues.
• Quick On-Site Repairs: With a 6-hour repair response time, you can significantly reduce downtime and maintain seamless operations.
• 5-Year Coverage: Benefit from extensive service coverage for a full five years, ensuring consistent support and maintenance for your HPE equipment.
• Parts and Labor Included: This service encompasses comprehensive parts replacement and labor services, ensuring repairs are executed efficiently and effectively.
• Local Support: Our technicians are committed to providing local support, reaching your site within 50 miles to expedite repairs and maintenance.

Technical Details of HPE Foundation Care Call-To-Repair - Extended Service

• Service Duration: 5 Years
• Support Availability: 24/7
• Response Time: 6 Hours (distance from customer site - 50 miles)
• Service Type: On-site Maintenance
• Coverage: Parts & Labor Included

How to Install HPE Foundation Care Call-To-Repair - Extended Service

Accessing the HPE Foundation Care Call-To-Repair service is simple. Follow these steps to ensure a smooth setup:

1. Purchase the HPE Foundation Care Call-To-Repair Extended Service through an authorized HPE reseller or directly from HPE.
2. Upon purchase, you will receive a service activation email containing your service contract number.
3. Contact HPE support using the contact details provided in your activation email to confirm your service setup.
4. Ensure your HPE systems are regularly maintained according to HPE guidelines to maximize the effectiveness of the service.
5. In case of a malfunction, contact HPE support, provide your service contract number, and they will assist you with on-site repair services.

Frequently Asked Questions

• What is included in the HPE Foundation Care Call-To-Repair service? This service includes on-site support, parts replacement, and labor for repairs, ensuring comprehensive maintenance for your HPE systems.
• How quickly can I expect a repair technician? Our service guarantees a 6-hour response time for on-site repairs, minimizing disruption to your operations.
• Is the service available for all HPE products? The HPE Foundation Care Call-To-Repair service is applicable to a wide range of HPE systems. Please consult with your HPE representative for specific product eligibility.
• Can I transfer my service to a new location? Yes, you can transfer your service to a new location. For details on how to update your service agreement, contact HPE support.
• What should I do if I experience issues with my HPE system? If you encounter any issues, please reach out to HPE support using the contact information provided in your service activation email. They will assist you in obtaining on-site repairs.

With the HPE Foundation Care Call-To-Repair - Extended Service, empower your business with reliable support, ensuring operational efficiency and minimal disruptions. This service is dedicated to your success, providing you with the necessary resources to keep your HPE systems running smoothly.