HPE Foundation Care Call-To-Repair - Extended Service - 5 Year - Service

The HPE Foundation Care Call-To-Repair - Extended Service - 5 Year is a comprehensive maintenance solution designed to safeguard your investment and ensure the reliability of your HPE systems. With exceptional on-site support and rapid response times, this service plan not only enhances your equipment's longevity but also provides peace of mind knowing that reliable support is just a call away.

• Comprehensive Coverage: The HPE Foundation Care Call-To-Repair service offers a robust 5-year extended warranty that includes parts and labor, ensuring your systems are well-protected against unforeseen mishaps and breakdowns.
• 24 x 7 Support: With 24/7 availability, you can rely on expert assistance at any time, making it easier to resolve issues quickly and minimize downtime.
• On-Site Assistance: Enjoy the convenience of on-site support, where HPE experts come directly to your location, ensuring faster solutions and minimizing disruption to your operations.
• Fast Repair Response: Benefit from a 6-hour service response time within a 50-mile radius, which ensures that any technical issues are addressed promptly, allowing your business to maintain its productivity.
• Increased Reliability: By choosing this extended service, you are investing in the reliability of your HPE systems, giving you confidence in their performance and longevity over time.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 5 Years
• Service Response Time: 6 Hours
• Support Type: On-site Maintenance
• Coverage: 24 x 7 Availability
• Service Area: 50 Miles from Customer Site
• Includes: Parts and Labor

How to Install

Installation of the HPE Foundation Care Call-To-Repair service is seamless and straightforward. Once you purchase the service, HPE will provide you with detailed instructions on how to activate your service plan. Typically, you will need to register your equipment with HPE's service portal, where you can manage your service requests and track any ongoing support issues. For on-site services, HPE technicians will coordinate with you to schedule visits as needed, ensuring minimal disruption to your workflow.

Frequently Asked Questions

What does the HPE Foundation Care Call-To-Repair service cover?

This service covers parts replacement, labor costs for repairs, and on-site support within a 50-mile radius, ensuring that your HPE systems are maintained to the highest standards.

How quickly can I expect service if my equipment fails?

Our service guarantees a 6-hour response time for any issues that arise, which helps minimize downtime and maintain productivity.

Is there a limit to the number of service calls I can make?

No, there is no limit to the number of service calls you can make as long as the service is active within the duration of the 5-year plan.

Can I extend the service beyond 5 years?

Yes, HPE offers options for extending your service plan beyond the initial 5 years, ensuring your systems remain protected as long as you need them to be.

Who provides the on-site support?

The on-site support is provided by trained HPE technicians who are specialists in HPE products and services, ensuring you receive the best possible support.