HPE Foundation Care Call-To-Repair - Extended Warranty - 1 Year - Warranty

The HPE Foundation Care Call-To-Repair Extended Warranty offers an essential safety net for your IT infrastructure, ensuring that you have access to top-notch support and reliable repair services for your HPE hardware. This one-year warranty not only enhances system availability but also aids in maintaining the overall health of your IT environment. With the backing of Hewlett Packard Enterprise's technical resources, you can tackle hardware and software challenges with confidence.

• Comprehensive Coverage: The HPE Foundation Care service encompasses a wide range of hardware and software services designed to maximize the uptime and reliability of your IT infrastructure.
• Remote Diagnosis and Support: Benefit from immediate assistance with remote troubleshooting and support, which minimizes downtime and accelerates issue resolution.
• On-Site Hardware Repair: Should a hardware issue arise, HPE provides on-site repair services to ensure any faults are addressed promptly, reducing disruption to your operations.
• Basic Software Support: For eligible hardware products, this service may include Basic Software Support, allowing for seamless integration with both HPE and selected third-party software products.
• Quick Response Time: Enjoy a remarkable 6-hour repair service response within 80 km of your site, ensuring that you receive the support you need without delay.

Technical Details of the Product

The HPE Foundation Care Call-To-Repair Extended Warranty is designed for businesses using HPE hardware. It includes:

• 1-Year Coverage Duration
• Remote Technical Support
• Access to Software Updates and Patches
• Parts and Labor Service Characteristics
• Collaborative Call Management for Selected Non-HPE Software (if eligible)

How to Install

To activate your HPE Foundation Care Call-To-Repair Extended Warranty, follow these simple steps:

1. Purchase the warranty through an authorized HPE partner or directly from HPE.
2. Register your warranty by providing the necessary product information and warranty details on the HPE website.
3. Ensure that you maintain updated records of your HPE hardware and software for eligibility verification in case of support needs.

Frequently Asked Questions

What types of products are covered under the HPE Foundation Care service?

HPE Foundation Care covers a variety of eligible HPE hardware products. Consult HPE for specific details regarding your devices and any eligible third-party products.

What should I do if I need support?

If you require assistance, you can contact HPE's technical support team via phone or online support channels to initiate troubleshooting and repair services.

Is this warranty transferable if I sell my equipment?

Yes, the HPE Foundation Care warranty can typically be transferred to new owners. However, verify specific transfer requirements with HPE.

Can I upgrade my service level during the warranty period?

Yes, HPE offers options to upgrade your service level. Contact your HPE representative to discuss your needs and the available options.

What happens after the warranty period ends?

You will need to renew or purchase a new warranty to continue receiving support and repair services. HPE will inform you of renewal options as your warranty expiration approaches.