HPE Foundation Care Call-To-Repair - Extended Warranty - 3 Year - Warranty

Protect your IT infrastructure with the HPE Foundation Care Call-To-Repair Extended Warranty. Designed for businesses seeking unparalleled support and service for their HPE hardware, this warranty ensures that your systems remain operational and efficient over an extended period. With 3 years of comprehensive coverage, you can focus on your business while the experts handle your IT needs.

• Comprehensive Coverage: HPE Foundation Care offers extensive hardware and software services designed to increase the availability and reliability of your IT infrastructure. Your systems will be backed by HPE's technical resources, who are dedicated to resolving issues swiftly and effectively.
• Remote Diagnosis and Support: Enjoy peace of mind with immediate access to remote diagnosis and technical support, allowing for quick resolutions to your IT challenges without the need for travel.
• On-site Hardware Repair: Should the need arise, HPE provides on-site hardware repair services, ensuring that you receive timely assistance to minimize downtime and maintain productivity.
• Basic Software Support: Eligible hardware products may also receive Basic Software Support, facilitating smoother operation and integration of selected non-HPE software with your HPE systems.
• Rapid Response Time: Experience a 6 Hour Repair service response time (within 80 km of your site), enabling you to swiftly address any hardware failures and maintain your operational momentum.

Technical Details of HPE Foundation Care Call-To-Repair

• Service Duration: 3 Years
• Response Time: 6 Hour Repair (within 80 km)
• Coverage: HPE hardware and selected third-party products
• Support: Remote technical support and access to software updates
• Service Type: Parts & Labor service included

How to Install

To activate your HPE Foundation Care Call-To-Repair Extended Warranty, follow these simple steps:

1. Purchase the warranty from an authorized HPE reseller or directly from HPE.
2. Register your HPE hardware online or through HPE customer support.
3. Ensure that your system is connected to the internet for remote support capabilities.
4. Keep your HPE warranty documentation easily accessible for any future service requirements.

Frequently Asked Questions

1. What products are covered under the HPE Foundation Care Call-To-Repair?

The warranty covers eligible HPE hardware products and may include basic software support for selected third-party products. Contact HPE for a detailed list of covered items.

2. How do I access remote support?

You can access remote support by contacting HPE customer support through their designated channels. Make sure your system is connected to the internet for the best experience.

3. What should I do if I require on-site support?

If on-site hardware repair is needed, simply contact HPE support and provide your warranty information. A technician will be dispatched to your location based on the service terms.

4. Can I upgrade my warranty service?

Yes, HPE may offer options to upgrade your warranty service. Please consult with HPE or your authorized reseller for available upgrades and their benefits.

5. Is there a limit on the number of service calls I can make?

Generally, there is no limit on service calls, but it is advisable to review the specific terms of your warranty agreement for any stipulations regarding service frequency.