HPE Foundation Care Call-To-Repair - Extended Warranty - 4 Year - Warranty

Ensure the longevity and reliability of your IT infrastructure with the HPE Foundation Care Call-To-Repair - Extended Warranty. This comprehensive service is specifically designed to address hardware and software needs, providing you with the peace of mind that comes from knowing you have expert support at your fingertips. With HPE's technical resources available to assist you, any issues you encounter can be diagnosed and resolved quickly, minimizing downtime and maintaining productivity.

• Comprehensive Coverage: HPE Foundation Care offers extensive protection against unexpected repair or replacement costs, ensuring your investment in IT infrastructure is safeguarded.
• Remote Diagnosis and On-Site Support: Benefit from both remote diagnosis for quick troubleshooting and on-site hardware repair by HPE experts when necessary, providing a flexible approach to service.
• Rapid Response Time: Enjoy a 6-hour repair service for locations within 80 km of a customer site, ensuring that you have minimal disruption to your operations.
• Extended Service Duration: The 4-year warranty ensures prolonged security for your hardware and software, allowing you to focus on your business without the worry of unexpected costs.
• Access to Software Updates: HPE Foundation Care includes remote technical support and access to necessary software updates and patches, keeping your systems up-to-date with the latest features and security improvements.

Technical Details of the HPE Foundation Care Call-To-Repair - Extended Warranty

• Service Type: Extended Warranty - Extended Service
• Duration: 4 Years
• Response Time: 6 Hour Repair Service (within 80 km of customer site)
• Coverage: Includes hardware and software support for eligible HPE and selected third-party products
• Support Type: Remote technical support, on-site repair, software updates, and patches

How to Install

To install and activate the HPE Foundation Care Call-To-Repair - Extended Warranty, simply follow these steps:

1. Purchase the HPE Foundation Care service plan through an authorized HPE distributor or directly from HPE.
2. Upon purchase, you will receive confirmation and activation instructions via email.
3. Follow the provided instructions to register your hardware and activate the warranty service.
4. If you have any issues during activation, contact HPE customer support for immediate assistance.
5. Once activated, keep records of your warranty details for future reference.

Frequently Asked Questions

• What types of products are covered under the HPE Foundation Care service? HPE Foundation Care covers eligible HPE hardware products and selected third-party products. For software, it includes technical support and access to updates for eligible software products.
• Is on-site support included with the warranty? Yes, on-site support is part of the HPE Foundation Care service plan, ensuring that if a hardware issue arises, experts can come directly to your location to resolve it.
• How do I request service if I encounter an issue? You can request service through the HPE support portal or by contacting HPE customer support directly. Be sure to have your warranty details handy for quicker assistance.
• Can I extend my HPE Foundation Care service beyond the initial 4 years? Yes, in most cases, you can extend your HPE Foundation Care service by purchasing an additional warranty before your current plan expires.
• What should I do if I experience hardware or software issues covered by this warranty? Contact HPE customer support as soon as you experience any issues. They will help you diagnose the problem and provide the appropriate solution.