HPE Foundation Care Call-To-Repair - Extended Warranty - 5 Year - Warranty

Introducing the HPE Foundation Care Call-To-Repair - Extended Warranty, a 5-year warranty designed to enhance the reliability and availability of your IT infrastructure. This comprehensive service integrates both hardware and software support, ensuring that your business maintains optimal performance. With HPE's technical expertise at your disposal, you can focus on your core business while we manage your IT challenges efficiently.

• Comprehensive Coverage: The HPE Foundation Care Warranty offers extensive support for both HPE hardware and selected third-party products, ensuring that your entire IT ecosystem is protected.
• Remote Diagnosis and On-Site Support: Enjoy peace of mind with remote technical support and, when necessary, on-site hardware repair facilitated by HPE experts to resolve issues quickly.
• Basic Software Support Included: For eligible HPE hardware products, this service may also include Basic Software Support, helping to keep your software environment stable and up-to-date.
• Extended 5-Year Duration: With a 5-year service duration, this warranty ensures long-term dependability, allowing you to confidently plan for your IT needs without worrying about unexpected issues.
• Convenient Problem Resolution: The combination of remote assistance and on-site visits ensures that your technical problems are addressed promptly, minimizing downtime and enhancing productivity.

Technical Details of Product

• Service Type: HPE Foundation Care Call-To-Repair - Extended Warranty
• Duration: 5 Years
• Support Coverage: HPE Hardware and Selected Third-Party Products
• Support Features: Remote Diagnosis, On-Site Hardware Repair, Basic Software Support (for eligible products)
• Availability: 24/7 Support through Phone and Online Channels

How to Install

To activate your HPE Foundation Care Call-To-Repair Extended Warranty, follow these simple steps:

1. Purchase the warranty through an authorized HPE distributor or directly from HPE.
2. Upon purchase, you will receive a confirmation email with your warranty details.
3. Register your eligible HPE hardware products using the HPE support portal, entering the serial numbers and any required information.
4. Once registered, you will gain access to support resources, including phone support and online assistance.
5. In the event of a hardware issue, contact HPE support to initiate the remote diagnosis and, if necessary, schedule an on-site visit.

Frequently Asked Questions

1. What does the HPE Foundation Care Warranty cover?

The warranty covers HPE hardware and selected third-party products, including remote diagnosis and on-site repair when needed.

2. How long is the warranty valid?

The HPE Foundation Care Call-To-Repair Warranty is valid for 5 years from the date of purchase.

3. Is software support included in this warranty?

Yes, for eligible HPE hardware products, Basic Software Support is included, providing remote technical assistance and access to updates.

4. How can I contact HPE for support?

You can reach HPE support through their dedicated phone line or through the HPE support portal available online.

5. What should I do in case of a hardware failure?

Contact HPE support immediately and provide details of the issue. They will guide you through the remote diagnosis process and arrange for on-site assistance if necessary.