HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) - 1 Year - Warranty

The HPE Foundation Care Call-To-Repair - Post Warranty (Renewal) - 1 Year - Warranty is a comprehensive service designed to enhance the performance and availability of your IT infrastructure. This warranty provides expert support from Hewlett Packard Enterprise (HPE) technical resources, ensuring swift resolution of hardware and software issues with HPE and selected third-party products. Businesses can rely on this service to keep their systems operational and efficient.

• Comprehensive Hardware and Software Support: The HPE Foundation Care service includes extensive support, focusing on both hardware and software components. This ensures that all critical aspects of your IT infrastructure are covered under one service plan.
• Remote Diagnosis and On-Site Repair: In the event of a hardware issue, you can benefit from HPE's remote diagnosis, with the option for on-site hardware repair to ensure minimal downtime and quick problem resolution.
• Access to Software Updates: Keep your systems running smoothly with access to essential software updates and patches for HPE-supported third-party software, enabling optimal performance and security.
• Rapid Repair Service: With a 6-hour repair service response time, this warranty provides timely solutions, ensuring increased dependability and reduced operational interruptions.
• 1 Year of Guaranteed Coverage: Enjoy peace of mind with one year of comprehensive service, ensuring maximum dependability for your IT infrastructure and empowering you to invest intelligently in your equipment's future.

Technical Details of the Product

• Service Type: Post Warranty (Renewal)
• Duration: 1 Year
• Response Time for Repairs: 6 Hours
• Coverage: HPE hardware and selected third-party products
• Support: Remote technical support and on-site repair service
• Software Support: Access to updates and patches for eligible software

How to Install

To activate your HPE Foundation Care warranty, follow these simple steps:

1. Contact HPE or your authorized HPE partner to purchase the HPE Foundation Care Call-To-Repair service.
2. Provide the necessary details about your HPE hardware and software products to ensure proper eligibility and coverage.
3. Receive confirmation of your purchase along with any additional instructions from HPE.
4. Utilize the service by contacting HPE technical support whenever you encounter hardware or software issues.

Frequently Asked Questions

What products are covered under HPE Foundation Care?

The service generally covers HPE hardware products and selected third-party software. It's best to contact HPE for a detailed list of eligible products.

How quickly can I expect a response when I report an issue?

You can expect a repair service response time of 6 hours, ensuring that your issues are addressed promptly.

Can I renew my HPE Foundation Care service once the one-year term expires?

Yes, you can renew your HPE Foundation Care service to maintain continuous support for your IT infrastructure.

Are software updates included in the service?

Yes, the service includes access to important software updates and patches for supported software products, helping keep your systems secure and efficient.

What should I do if I need on-site support?

Simply contact HPE technical support, and they will arrange for on-site assistance as needed to resolve your hardware issues.