HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Extended Service - 4 Year - Service

Ensure your IT infrastructure remains robust and reliable with the HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention. This extended service plan offers peace of mind for four years, providing 24/7 on-site support and an efficient total cost of ownership. Ideal for businesses that depend on their systems to stay operational, this service plan addresses your maintenance needs effectively.

• 24/7 Availability: Access support whenever you need it, day or night, ensuring your systems stay up and running without interruption.
• Comprehensive Defective Material Retention: Retain defective parts for analysis or recycling, empowering you to manage your resources more sustainably.
• Rapid Response Time: Benefit from a guaranteed 6-hour repair response time within a 50-mile radius, minimizing downtime and boosting operational efficiency.
• On-Site Support: Enjoy the convenience of on-site assistance, allowing technicians to resolve issues quickly and effectively, right where you need them.
• Cost-Effective Maintenance: The service includes parts and labor, significantly reducing inventory costs while maximizing reliability and dependability.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 4 Years
• Support Availability: 24 x 7 x 6 Hour On-site Maintenance
• Response Time: 6 Hour (within 50 miles)
• Parts Included: Comprehensive parts replacement
• Labor Included: All labor costs covered under service

How to Install

To take advantage of the HPE Foundation Care Call-To-Repair service, follow these simple steps:

1. Contact your HPE representative or authorized dealer to purchase the service plan.
2. Provide necessary information about your existing systems and any specific maintenance requirements.
3. Once the plan is activated, you will receive confirmation along with contact details for support.
4. Keep the service contact information readily available for quick access in case of an emergency.

Frequently Asked Questions

• What is the coverage of the HPE Foundation Care service?

  The coverage includes parts replacement, labor, and on-site support for a duration of four years, with 24/7 availability.

• How does the 6-hour response time work?

  Once you report an issue, a technician will arrive at your location within six hours to address the problem, provided you are within a 50-mile radius.

• Can I keep defective parts?

  Yes, the Comprehensive Defective Material Retention feature allows you to retain defective materials for further analysis or disposal.

• Is there any limit on the number of service calls I can make?

  There are no limits on service calls; you can request support as often as needed during the service duration.

• What should I do if I need support outside of normal business hours?

  You can reach out for support at any time, as this service provides 24/7 assistance for your convenience.