HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Extended Warranty - 1 Year - Warranty

Discover the HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Extended Warranty - 1 Year - Warranty. This essential service is designed to support your IT infrastructure through top-notch hardware and software services from Hewlett Packard Enterprise (HPE). With this warranty, you can ensure the reliability and efficiency of your systems, backed by expert technical resources ready to assist you in resolving any issues.

• Comprehensive Support and Repair: HPE Foundation Care provides a robust combination of hardware and software support, ensuring that all potential problems are addressed efficiently. With remote diagnosis and on-site hardware repair services, you receive the assistance you need right when you need it.
• Expert Technical Resources: Gain access to HPE's technical resources that collaborate with your IT team, ensuring that you have knowledgeable support for both HPE and selected third-party products. This collaboration helps in diagnosing and resolving issues more effectively.
• Efficient Call Management: The service includes Basic Software Support and Collaborative Call Management for eligible non-HPE software products, streamlining the process of addressing software-related concerns and maximizing uptime.
• Quick Response Time: HPE Foundation Care includes a remarkable 6-hour repair service response time for issues within 80 km of the customer site. This quick response ensures that interruptions to your business operations are minimized.
• Cost-Effective Investment: With the 1-Year warranty, you can make informed investment decisions regarding your equipment. HPE Foundation Care helps you reduce inventory costs by providing parts and labor service characteristics that promote maximum dependability.

Technical Details of the Product

• Service Type: HPE Foundation Care Call-To-Repair
• Warranty Duration: 1 Year
• Response Time: 6-Hour Repair (within 80 km distance)
• Support: Remote diagnosis, on-site repair, and software updates
• Eligible Software Support: Basic Software Support and Collaborative Call Management for selected non-HPE software

How to Install

To install and activate your HPE Foundation Care warranty, follow these simple steps:

1. Purchase the HPE Foundation Care Call-To-Repair service through an authorized HPE distributor.
2. Receive confirmation of your warranty activation via email.
3. Document your hardware and software assets covered under this warranty for future reference.
4. In case of an issue, contact HPE support using the information provided in your confirmation email for immediate assistance.

Frequently Asked Questions

• What is included in the HPE Foundation Care service?
  The service includes remote diagnosis, on-site hardware repair, software updates, and access to expert technical resources.
• How long is the warranty valid?
  The warranty lasts for 1 year from the date of activation.
• What is the response time for repairs?
  HPE offers a 6-hour repair response time for issues occurring within 80 km of your location.
• Can I contact HPE for non-HPE products?
  Yes, the service includes support for selected third-party products, along with collaborative management for non-HPE software.
• How can I ensure my equipment is covered?
  It’s essential to verify that your hardware and software are eligible for HPE Foundation Care support by consulting with HPE or your authorized distributor.