HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Extended Warranty - 3 Year - Warranty

Experience peace of mind with the HPE Foundation Care Call-To-Repair with Comprehensive Defective Material Retention - Extended Warranty. This 3-year warranty is designed to enhance the reliability and functionality of your IT infrastructure, providing you with the support you need to keep your systems running smoothly. With HPE's expertise at your fingertips, you can focus on your core business while we handle your technical needs.

• Comprehensive Support: The HPE Foundation Care Service offers extensive hardware and software support, ensuring that your IT infrastructure remains operational and efficient. Our technical resources collaborate closely with your IT team to quickly resolve any hardware and software issues.
• Fast Response Times: With the Call-To-Repair service, you benefit from rapid on-site hardware repair, minimizing downtime and maximizing productivity. Our dedicated team is just a call away, ready to assist you with immediate diagnosis and solutions.
• Extended Warranty Coverage: This 3-year warranty not only extends your protection beyond the manufacturer’s warranty but also provides assurance against unexpected breakdowns and defects. Our Parts Replacement service is included, ensuring that you can swiftly resolve issues without incurring additional costs.
• Comprehensive Material Retention: HPE offers comprehensive defective material retention, which means you can retain faulty parts for further investigation or analysis, giving you full control over your IT assets.
• Software Support Included: In addition to hardware support, the HPE Foundation Care service also covers eligible software products. You will have access to remote technical support and crucial updates, ensuring that your software is always current and secure.

Technical Details of the Product

• Warranty Type: Extended Warranty - 3 Year
• Service Level: Call-To-Repair with Comprehensive Defective Material Retention
• Coverage: Hardware and eligible software products
• Service Features: Remote diagnosis, on-site hardware repair, parts replacement, software updates
• Support Availability: 24/7 access to technical support

How to Install

Installing the HPE Foundation Care is straightforward:

1. Purchase the HPE Foundation Care service as an extension of your existing warranty.
2. Contact HPE support to register your products and activate the service.
3. Ensure your IT team is familiar with the support process to maximize the benefits of the service.
4. Update any necessary software and hardware settings as guided by HPE technical resources.

Frequently Asked Questions

• What does the HPE Foundation Care service cover?

  The service covers both hardware and eligible software products, offering remote and on-site support, parts replacement, and software updates.

• How quickly can I expect support?

  With the Call-To-Repair service, you can expect fast response times, typically with on-site support dispatched promptly to resolve your issues.

• Can I retain defective parts?

  Yes, the service includes comprehensive defective material retention, allowing you to keep faulty parts for further investigation.

• Is software support included?

  Yes, the HPE Foundation Care includes remote technical support and software updates for eligible software products.

• How do I renew my warranty after 3 years?

  You can renew your warranty by contacting HPE support before the expiration of your current warranty to discuss renewal options.