{"product_id":"hpe-foundation-care-exchange-extended-service-5-year-24g-poe-svc-1","title":"Hpe Foundation Care Exchange Extended Service 5 Year 24G Poe Svc","description":"\u003cdiv\u003e\n\u003cp\u003eIn today’s data-driven landscape, uptime is non-negotiable. The HPE Foundation Care Exchange Extended Service 5 Year 24G PoE Svc is a comprehensive, enterprise-grade support solution designed to keep your Hewlett Packard Enterprise hardware and HPE Networking software operating at peak performance. This extended 5-year program pairs rapid hardware exchange with proactive software updates and expert remote assistance, delivering uninterrupted operations, predictable budgeting, and peace of mind for environments that rely on PoE-enabled devices, servers, and switches. With a proven 4-hour replacement window, service depot options, and a freight-free replacement process, you can minimize downtime and keep critical workloads running smoothly even during peak demand.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eFive-year protection with rapid hardware replacement.\u003c\/b\u003e Benefit from dependable, 4-hour replacement service to minimize business disruption when hardware faults occur, helping you recover quickly and maintain service levels for mission-critical workloads.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIntegrated hardware and software support.\u003c\/b\u003e Foundation Care Exchange combines hardware exchange and remote software updates for HPE Networking products, ensuring both the physical components and the software stack stay current, secure, and reliable.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eFreight-free, depot-based replacement.\u003c\/b\u003e Replacements are shipped to your site with no freight charges within the service window, and depot-based service reduces travel time and administrative overhead, keeping maintenance costs predictable.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eProactive software updates and security patches.\u003c\/b\u003e Access the latest software updates, patches, and reference manuals remotely, helping to reduce vulnerabilities, improve performance, and extend the life of your existing infrastructure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDesigned for PoE-enabled networks and critical deployments.\u003c\/b\u003e This service is tailored for environments that rely on PoE-enabled devices, servers, and switches, delivering reliable support for data centers, branch offices, and high-availability networks.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Hpe Foundation Care Exchange Extended Service 5 Year 24G Poe Svc\u003c\/h2\u003e\n\u003cp\u003eThe Foundation Care Exchange Extended Service provides a holistic support experience that blends hardware exchange with ongoing software assistance, specifically designed for Hewlett Packard Enterprise hardware and HPE Networking software. Key technical elements include:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eCoverage duration:\u003c\/b\u003e 5 years of comprehensive service.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse and replacement:\u003c\/b\u003e 4-hour hardware replacement window to help you recover rapidly from faults in mission-critical environments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHardware exchange:\u003c\/b\u003e Fast, reliable parts exchange for eligible HPE products, with replacements either new or equivalent to new in performance.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSoftware support:\u003c\/b\u003e Remote technical assistance for HPE Networking products, including access to software updates, patches, and reference manuals as soon as they’re released.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDeployment model:\u003c\/b\u003e Depot-based service complemented by a freight-free replacement process to minimize downtime and logistics complexity.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrimary focus:\u003c\/b\u003e PoE-enabled network devices, servers, and switches, with a service design that aligns with high-availability requirements and strict change-control environments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWith the combination of hardware replacement and software updates, Foundation Care Exchange delivers a holistic, hassle-free support experience that reduces vulnerability exposure and extends the useful life of your existing infrastructure. The service is built to support uptime, predictable budgeting, and assured performance across data centers, branch offices, and critical networking environments that depend on PoE capabilities.\u003c\/p\u003e \u003ch3\u003eHow to install Hpe Foundation Care Exchange Extended Service 5 Year 24G Poe Svc\u003c\/h3\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eConfirm eligibility and devices covered.\u003c\/b\u003e Verify which HPE hardware and HPE Networking software are eligible under the Foundation Care Exchange plan for your environment, including PoE devices, servers, and switches.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoordinate enrollment with your HP\/HPE account team.\u003c\/b\u003e Work with your designated HP\/HPE representative to select the Extended Service option, confirm the 5-year term, and align service levels with your business needs.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDocument asset details.\u003c\/b\u003e Compile serial numbers, model information, and location details for all covered devices to ensure rapid hardware exchange and accurate service provisioning.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEstablish service windows and depot preferences.\u003c\/b\u003e Define preferred depot options, installation windows, and any on-site coordination requirements to optimize the 4-hour response timeline.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEnable remote software support channels.\u003c\/b\u003e Provide access to your network management portals and authorize HP engineers to obtain necessary logs, patches, and manuals to deliver timely software updates and guidance.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat devices are covered under this service?\u003c\/b\u003e The Foundation Care Exchange Extended Service covers eligible HPE hardware and HPE Networking software that power critical applications, PoE-enabled devices, servers, and switches in your data center and branch offices.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat is the guaranteed response time?\u003c\/b\u003e The service includes a proven 4-hour replacement window, designed to minimize downtime for mission-critical workloads and high-availability environments.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eAre replacements freight-free?\u003c\/b\u003e Yes. Replacements are delivered with freight charges waived within the service window, and depot-based service helps streamline logistics and reduce downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDoes it include software updates?\u003c\/b\u003e Absolutely. The package provides remote software support, access to updates and patches, and reference manuals to keep HPE Networking devices current and secure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow long is the service term?\u003c\/b\u003e The Extended Service is offered for 5 years, giving you long-term stability, budgeting predictability, and ongoing support for your HP\/HPE infrastructure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45976004821218,"sku":"7572376","price":1528.61,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175344630_bb0aff56-0d56-4b84-8bef-a6b059874f46.jpg?v=1755490405","url":"https:\/\/pegasussonline.com\/products\/hpe-foundation-care-exchange-extended-service-5-year-24g-poe-svc-1","provider":"PEGASUSS ","version":"1.0","type":"link"}