{"product_id":"hpe-foundation-care-extended-service-1-year-service-0m-36g-poe-svc","title":"HPE Foundation Care - Extended Service - 1 Year - Service 0m 36g Poe Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eEnhance the reliability and efficiency of your IT infrastructure with HPE Foundation Care - Extended Service. This comprehensive support service is designed specifically to help organizations like yours minimize downtime and maintain optimal performance of HPE hardware and selected third-party software products. With a dedicated team of Hewlett Packard Enterprise (HPE) technical resources at your disposal, you can rest assured that your technical issues will be addressed promptly and effectively.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e HPE Foundation Care offers extensive support for both hardware and software, ensuring your IT environment is well-protected against potential disruptions.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eRemote Diagnosis and Support:\u003c\/strong\u003e Access expert troubleshooting assistance remotely, helping to resolve issues quickly without the need for on-site visits.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Hardware Repair:\u003c\/strong\u003e If remote support is insufficient, enjoy the added benefit of on-site hardware repairs to minimize downtime and keep your operations running smoothly.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eBasic Software Support:\u003c\/strong\u003e For eligible hardware products, receive Basic Software Support and Collaborative Call Management for select non-HPE software, offering a more comprehensive service experience.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eTimely Response:\u003c\/strong\u003e With a 4-hour parts and labor service response time, ensure that your support needs are met swiftly, enhancing the dependability of your IT systems.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of HPE Foundation Care - Extended Service\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Duration: 1 Year\u003c\/li\u003e\n        \u003cli\u003eService Type: Extended Service for Hardware and Software\u003c\/li\u003e\n        \u003cli\u003eResponse Time: 4 Hour - Parts and Labor\u003c\/li\u003e\n        \u003cli\u003eSupport for HPE and selected third-party products\u003c\/li\u003e\n        \u003cli\u003eIncludes software updates and patches for covered software products\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install HPE Foundation Care - Extended Service\u003c\/h2\u003e\n    \u003cp\u003eTo ensure optimal performance and support from HPE Foundation Care, follow these steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003eContact your HPE representative or visit the HPE website to purchase the HPE Foundation Care - Extended Service.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, you will receive a confirmation email with your service agreement details.\u003c\/li\u003e\n        \u003cli\u003eRegister your HPE hardware and software products covered by this service with HPE to activate your support.\u003c\/li\u003e\n        \u003cli\u003eFamiliarize yourself with the service terms and support contact information provided by HPE to maximize your support experience.\u003c\/li\u003e\n        \u003cli\u003eKeep your product information accessible for quick reference when seeking assistance.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is included in HPE Foundation Care - Extended Service?\u003c\/h3\u003e\n    \u003cp\u003eThis service includes comprehensive hardware and software support, remote diagnosis, on-site repair, software updates, and access to HPE technical resources.\u003c\/p\u003e\n\n    \u003ch3\u003eHow quickly can I expect support with HPE Foundation Care?\u003c\/h3\u003e\n    \u003cp\u003eHPE Foundation Care offers a 4-hour response time for parts and labor, ensuring timely assistance and minimizing downtime.\u003c\/p\u003e\n\n    \u003ch3\u003eCan I get support for non-HPE software products?\u003c\/h3\u003e\n    \u003cp\u003eYes, HPE Foundation Care provides Collaborative Call Management for select non-HPE software, but eligibility may vary. Please contact HPE for more information.\u003c\/p\u003e\n\n    \u003ch3\u003eHow do I activate my HPE Foundation Care service?\u003c\/h3\u003e\n    \u003cp\u003eAfter purchasing the service, register your eligible HPE hardware and software products with HPE to activate your support.\u003c\/p\u003e\n\n    \u003ch3\u003eIs there a limit to the number of support calls I can make?\u003c\/h3\u003e\n    \u003cp\u003eThere is typically no limit on support calls, but specific terms may apply to your service agreement. Refer to your service documentation for details.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921261027554,"sku":"7574332","price":1595.51,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175334040_4c99979b-ecde-47c5-a573-e2e8713f7679.jpg?v=1755492618","url":"https:\/\/pegasussonline.com\/products\/hpe-foundation-care-extended-service-1-year-service-0m-36g-poe-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}