{"product_id":"hpe-foundation-care-extended-service-4-year-24g-poe-svc","title":"Hpe Foundation Care Extended Service 4 Year 24G Poe Svc","description":"\u003cdiv\u003e\n\u003cp\u003eUnlock peak reliability and maximize uptime with the HPE Foundation Care Extended Service, a four-year, comprehensive support plan designed for robust hardware and software protection. This extended service is built to complement your IT strategy by delivering rapid diagnostics, proactive updates, and expert engineering resources that your team can rely on. Whether you operate a growing data center, a distributed enterprise, or a critical edge environment, this service helps you safeguard your investment, minimize downtime, and keep your technology stack aligned with the latest features and security enhancements. By coupling remote assistance with on-site capabilities, HPE Foundation Care Extended Service ensures your systems stay resilient, responsive, and up to date across the full lifecycle of your hardware and software investments. It’s more than maintenance—it’s a strategic partnership that enhances operational efficiency, reduces risk, and preserves the value of your IT infrastructure over a sustained four-year horizon.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eRapid 4-hour response for parts and labor\u003c\/b\u003e ensures quick resolution of issues, reducing downtime and keeping critical workloads online when it matters most.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eComprehensive coverage for hardware and software\u003c\/b\u003e means you’re protected against unexpected failures, with coverage that spans core components and essential software ecosystems supported by HPE.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site hardware repair for critical incidents\u003c\/b\u003e minimizes disruption by bringing skilled technicians directly to your location, speeding restoration of services and preserving productivity.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRemote diagnosis and proactive software updates\u003c\/b\u003e provide ongoing health checks and access to important patches and enhancements for both HPE and selected third-party software, helping you stay secure and current.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eExtended 4-year service duration\u003c\/b\u003e offers predictable budgeting and long-term peace of mind, protecting your IT investments well beyond initial deployment.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE Foundation Care - Extended Service\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eService Type:\u003c\/b\u003e Extended service plan for hardware and software support\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eService Duration:\u003c\/b\u003e 4 Years\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse Time:\u003c\/b\u003e 4 Hour parts and labor service\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSupport Availability:\u003c\/b\u003e Remote diagnosis, on-site hardware repair, and software updates\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEligible Software:\u003c\/b\u003e Basic Software Support and Collaborative Call Management for selected non-HPE software\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eHow to Install HPE Foundation Care - Extended Service\u003c\/h3\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eContact your HPE representative\u003c\/b\u003e to initiate the service plan registration process and discuss coverage options tailored to your environment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eProvide details about existing HPE hardware and software\u003c\/b\u003e that require coverage so the registration team can configure the correct scope and entitlements.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eConfirm the service and collect documentation\u003c\/b\u003e ensuring your IT team has access to all necessary support resources and agreements.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eAccess the HPE support portal\u003c\/b\u003e to familiarize yourself with available options, service levels, and how to contact support when needed.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eMaintain ongoing communication with HPE resources\u003c\/b\u003e to keep your infrastructure optimized, secure, and up-to-date, including routine reviews of coverage and upcoming updates.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat does HPE Foundation Care cover?\u003c\/b\u003e HPE Foundation Care covers both hardware and software services, including remote diagnosis, on-site repair, and access to software updates for HPE and selected third-party products.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow quickly can I expect a response with HPE Foundation Care?\u003c\/b\u003e The service promises a 4-hour response time for parts and labor, ensuring rapid resolution of issues and minimizing downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs on-site support included?\u003c\/b\u003e Yes. On-site hardware repair is available for critical issues to quickly restore systems and maintain business continuity.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDoes it include software updates?\u003c\/b\u003e Yes. You will have access to software updates and patches for both HPE and selected third-party software, helping you stay current and secure.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow long does the coverage last?\u003c\/b\u003e The coverage extends for 4 years, providing long-term protection and budget predictability for your IT environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921334460642,"sku":"7572982","price":1410.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175342492_81acbd23-26b8-4b0e-afe9-6521a9d94d67.jpg?v=1755490397","url":"https:\/\/pegasussonline.com\/products\/hpe-foundation-care-extended-service-4-year-24g-poe-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}