{"product_id":"hpe-foundation-care-extended-warranty-3-year-warranty-6200f-48g-svc","title":"HPE Foundation Care - Extended Warranty - 3 Year - Warranty 6200f 48g Svc","description":"\u003cdiv\u003e\n \u003cp\u003eDesigned to maximize uptime for mission-critical IT environments, HPE Foundation Care offers comprehensive, proactive protection for both hardware and software. This 3-year extended warranty from Hewlett Packard Enterprise combines responsive support with on-site expertise to help you resolve issues quickly and keep your infrastructure running smoothly. Whether you’re safeguarding servers, storage, networking gear, or compatible software, Foundation Care pairs remote diagnostics with on-site repair when needed, giving you predictable costs and reliable service coverage for your HPE investments.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eComprehensive hardware and software coverage:\u003c\/b\u003e Protection for eligible HPE hardware and selected third-party software, with remote diagnosis, expert guidance, and repair services as required.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003e4-hour response time for parts and labor:\u003c\/b\u003e Fast service response to minimize downtime and keep critical systems online, with a commitment to rapid issue resolution.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eThree-year service duration:\u003c\/b\u003e Extended coverage to align with enterprise hardware lifecycles, delivering maximum productivity and timely results over the full term.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site hardware repair when needed:\u003c\/b\u003e Authorized technicians dispatched to your site to resolve hardware failures and restore operations with minimal disruption.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRemote diagnosis, software support, and updates:\u003c\/b\u003e Proactive remote analysis, access to software updates and patches for covered products, plus Basic Software Support and Collaborative Call Management for eligible non-HPE software.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE Foundation Care - Extended Warranty - 3 Year - Warranty 6200f 48g Svc\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eService type:\u003c\/b\u003e Extended warranty covering eligible HPE hardware and selected software (with applicable third-party software options).\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoverage duration:\u003c\/b\u003e 3 years from the original purchase or activation date, designed to match enterprise hardware lifecycles.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse time:\u003c\/b\u003e 4-hour parts \u0026amp; labor service response to expedite issue resolution and reduce downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site support:\u003c\/b\u003e On-site hardware repair available when remote resolution is not possible or faster on-site is required.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRemote diagnosis and support:\u003c\/b\u003e HPE technical resources provide remote diagnostics, guidance, and issue tracking to support your IT team.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSoftware coverage:\u003c\/b\u003e Basic Software Support and Collaborative Call Management may be included for selected non-HPE software; remote access to software updates and patches for covered products.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eEligibility:\u003c\/b\u003e Applies to hardware products covered by HPE Foundation Care; software coverage depends on eligibility for included software\/services.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eService delivery model:\u003c\/b\u003e Typically includes Next Business Day (NBD) service where applicable, with on-site options to ensure timely problem resolution.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat’s included:\u003c\/b\u003e Hardware repair parts and labor, remote diagnosis, software updates\/patches for covered software, and access to HPE support resources.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eHow to install HPE Foundation Care\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eVerify eligibility and purchase details:\u003c\/b\u003e Confirm that your hardware and software qualify for HPE Foundation Care under the 3-year Extended Warranty program.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eGather documentation:\u003c\/b\u003e Collect proof of purchase, serial numbers, and any service tags associated with the covered devices.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eRegister with HPE:\u003c\/b\u003e Engage through the official HPE support or account portal to activate the Foundation Care coverage against your assets.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eConfigure service preferences:\u003c\/b\u003e Specify desired service levels, escalation paths, and contacts so that support teams can reach the right people quickly.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eMaintain records:\u003c\/b\u003e Keep policy documents, contact information, and renewal dates in a centralized location for easy reference during incidents.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eWhat does HPE Foundation Care cover?\u003c\/b\u003e It provides comprehensive hardware coverage and, for eligible software, remote support, software updates, and, where applicable, Basic Software Support and Collaborative Call Management for selected non-HPE software. The program also includes remote diagnostics, on-site hardware repair when necessary, and a 4-hour response time to help minimize downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow long does the warranty last?\u003c\/b\u003e The Extended Warranty lasts 3 years from the date of purchase or activation, offering continued protection across the lifecycle of covered equipment.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDoes it include on-site visits?\u003c\/b\u003e Yes. On-site hardware repair is available when remote resolution is not sufficient or when an on-site visit accelerates recovery.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eWhat about software updates and patches?\u003c\/b\u003e For software products covered by Foundation Care, remote access to software updates and patches is provided to keep systems current and secure, with optional Basic Software Support where applicable.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eHow do I activate and manage the service?\u003c\/b\u003e Activation typically involves registering the product with HPE through the support portal or designated channel, providing proof of purchase and product identifiers, and selecting service preferences. You’ll receive confirmation and be able to access support resources once activated.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIs multi-vendor or third-party software included?\u003c\/b\u003e Some non-HPE software may be included under Collaborative Call Management and Basic Software Support as part of the hardware coverage; exact eligibility depends on the product and agreement.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45909862318306,"sku":"6256214","price":1334.39,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175341630_fc023031-80c5-48c7-add4-c6f6a9aa75b8.jpg?v=1755524180","url":"https:\/\/pegasussonline.com\/products\/hpe-foundation-care-extended-warranty-3-year-warranty-6200f-48g-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}