{"product_id":"hpe-pointnext-tech-care-basic-extended-service-3-year-service-dl380g10-svc","title":"HPE Pointnext Tech Care Basic - Extended Service - 3 Year - Service  Dl380g10+ Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic - Extended Service - 3 Year - Service is designed to provide unparalleled support and maintenance for your HPE systems. This service plan ensures that your technology runs smoothly, with expert assistance available to resolve any issues that may arise. With a robust combination of parts and labor support, you can trust that your business operations are in capable hands. Experience peace of mind knowing that you have a dedicated support solution at your fingertips for a full three years.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Support:\u003c\/strong\u003e Benefit from a robust maintenance plan that includes on-site support, ensuring that solutions are delivered right at your doorstep without the need for travel.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Response:\u003c\/strong\u003e Enjoy the assurance of a Next Business Day service response time, allowing for timely resolution of issues and minimal disruption to your business operations.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts and Labor Coverage:\u003c\/strong\u003e The service includes both parts replacement and labor services, which means your system can be quickly restored to optimal functionality without additional costs.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Coverage Duration:\u003c\/strong\u003e With a service duration of three years, you can focus on your business while we handle the maintenance and support of your HPE technology.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIncreased Productivity:\u003c\/strong\u003e By ensuring that issues are resolved promptly, your team can maintain productivity levels and focus on critical business tasks without unnecessary downtime.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the HPE Pointnext Tech Care Basic\u003c\/h2\u003e\n    \u003cp\u003eService Duration: 3 Years\u003c\/p\u003e\n    \u003cp\u003eService Type: Extended Service\u003c\/p\u003e\n    \u003cp\u003eSupport Hours: 9 x 5\u003c\/p\u003e\n    \u003cp\u003eResponse Time: Next Business Day\u003c\/p\u003e\n    \u003cp\u003eService Features: On-site Maintenance, Parts \u0026amp; Labor Service\u003c\/p\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo activate your HPE Pointnext Tech Care Basic - Extended Service, follow these simple steps:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service through an authorized HPE reseller or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eRegister your service by providing your product details and service confirmation number on the HPE website.\u003c\/li\u003e\n        \u003cli\u003eOnce registered, you will receive a confirmation email with your service details and contact information for support.\u003c\/li\u003e\n        \u003cli\u003eIn case of any issues, contact the support team through the provided channels to initiate service requests.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat does the HPE Pointnext Tech Care Basic service cover?\u003c\/h3\u003e\n    \u003cp\u003eThis service covers on-site maintenance including parts replacement and labor to repair or restore your HPE products to working condition, effectively minimizing downtime.\u003c\/p\u003e\n\n    \u003ch3\u003eCan I extend the service after three years?\u003c\/h3\u003e\n    \u003cp\u003eYes, you can renew or extend your service plan through HPE or an authorized reseller before your current plan expires.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat are the support hours for this service?\u003c\/h3\u003e\n    \u003cp\u003eThe support hours are 9 x 5, which means that assistance is available during regular business hours, five days a week.\u003c\/p\u003e\n\n    \u003ch3\u003eHow do I request service if I encounter an issue?\u003c\/h3\u003e\n    \u003cp\u003eYou can request service by contacting the support team via phone or through the HPE website, providing details of your issue and service plan information.\u003c\/p\u003e\n\n    \u003ch3\u003eIs there a limit on the number of service calls I can make?\u003c\/h3\u003e\n    \u003cp\u003eThere is no predefined limit on service calls. However, excessive calls that may indicate misuse or recurring issues may be subject to review.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921019003106,"sku":"6217585","price":2138.14,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175322401_bec55281-36e6-4bc2-a593-841d12fb8971.jpg?v=1755492936","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-basic-extended-service-3-year-service-dl380g10-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}