{"product_id":"hpe-pointnext-tech-care-basic-extended-service-4-year-service-apollo20-1u-svr-svc","title":"HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service Apollo20 1u Svr Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service is designed to protect your valuable IT investments while enhancing reliability and efficiency. This extended service plan offers peace of mind by ensuring your equipment operates at peak performance, supported by comprehensive parts and labor coverage. With the convenience of on-site service and a swift next business day response, your organization can focus on its core operations without worrying about unexpected downtime.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e This service plan includes parts and labor, providing complete support for your IT infrastructure, which helps minimize inventory costs and maximizes system uptime.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Enjoy the convenience of next business day service response to any issues that may arise, ensuring that your systems are back online quickly, thus reducing potential losses.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Service:\u003c\/strong\u003e Our on-site service delivery allows for better usability and increased efficiency, with technicians coming directly to your location to resolve issues, minimizing disruption to your operations.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended 4-Year Coverage:\u003c\/strong\u003e With a duration of four years, this service plan guarantees ongoing support and maintenance, ensuring your systems remain reliable and efficient over the long term.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eReliable Parts Replacement:\u003c\/strong\u003e The service includes timely parts replacement, ensuring that your equipment runs smoothly and efficiently, giving you the confidence to focus on your business.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Type:\u003c\/strong\u003e Extended Service Plan\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eDuration:\u003c\/strong\u003e 4 Years\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Hours:\u003c\/strong\u003e 9 x 5 (Monday to Friday)\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eResponse Time:\u003c\/strong\u003e Next Business Day\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eService Location:\u003c\/strong\u003e On-site, within 100 miles of customer site\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eInstallation of the HPE Pointnext Tech Care Basic service is simple. Once you purchase the service, you will receive a confirmation email with your service agreement details. To activate your service:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003eReview the service agreement and ensure that all details are correct.\u003c\/li\u003e\n        \u003cli\u003eKeep your service agreement on hand for reference when contacting support.\u003c\/li\u003e\n        \u003cli\u003eIn the event of an issue, contact HPE support directly through the provided contact information to initiate on-site service.\u003c\/li\u003e\n        \u003cli\u003eMake sure to provide any necessary details regarding the location and the nature of the issue to expedite the response.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is included in the HPE Pointnext Tech Care Basic service?\u003c\/h3\u003e\n    \u003cp\u003eThe service includes parts and labor for repairs, on-site assistance, and next business day service response time.\u003c\/p\u003e\n\n    \u003ch3\u003eHow long is the service valid?\u003c\/h3\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic service is valid for four years from the date of purchase.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat does ‘Next Business Day’ mean?\u003c\/h3\u003e\n    \u003cp\u003eNext Business Day means that we will respond to your service request and provide on-site assistance by the next business day, ensuring minimal downtime for your systems.\u003c\/p\u003e\n\n    \u003ch3\u003eCan I get support outside the 100-mile radius?\u003c\/h3\u003e\n    \u003cp\u003eThis service is designed for locations within a 100-mile radius of the customer site. For areas beyond this, please contact HPE for alternative service options.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat should I do if I need to make a service request?\u003c\/h3\u003e\n    \u003cp\u003eTo make a service request, simply contact the HPE support center with your service agreement details and a description of the issue you are facing.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45980505538786,"sku":"6328178","price":1166.7,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175342029.jpg?v=1755487015","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-basic-extended-service-4-year-service-apollo20-1u-svr-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}