{"product_id":"hpe-pointnext-tech-care-basic-extended-service-4-year-service-dl360-gen10-svc","title":"HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service Dl360 Gen10 Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eThe HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service is designed to protect your investment while adding significant value through increased reliability and enhanced support. This service offers comprehensive coverage for your HPE technology, ensuring that it remains operational and efficient. With a range of benefits including next business day service and on-site support, you can rest assured that your systems are in expert hands.\u003c\/p\u003e\n    \n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive Coverage:\u003c\/strong\u003e This service provides extensive parts and labor coverage, ensuring that you are protected against unexpected issues that can disrupt your operations.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Response:\u003c\/strong\u003e With a guaranteed response time for parts and labor, you can count on quick resolutions to any problems that arise, minimizing downtime and maximizing productivity.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eOn-Site Support:\u003c\/strong\u003e The service includes on-site assistance, which allows for fast troubleshooting and repairs, ensuring that your technology is back up and running in no time.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003ePeace of Mind:\u003c\/strong\u003e The dependable efficiency of the parts replacement service means that you can operate with confidence, knowing that help is just a call away.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003e4-Year Duration:\u003c\/strong\u003e Enjoy long-term protection and support with a 4-year service duration that keeps your systems running smoothly and efficiently.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Type: Extended Service Plan\u003c\/li\u003e\n        \u003cli\u003eService Duration: 4 Years\u003c\/li\u003e\n        \u003cli\u003eSupport Level: 9 x 5 Next Business Day\u003c\/li\u003e\n        \u003cli\u003eService Coverage: On-site Maintenance\u003c\/li\u003e\n        \u003cli\u003eSupport Includes: Parts and Labor\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eTo install the HPE Pointnext Tech Care Basic - Extended Service:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service plan through an authorized HPE partner or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eEnsure that your HPE hardware qualifies for the service by checking compatibility guidelines.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, keep the service contract documentation for your records.\u003c\/li\u003e\n        \u003cli\u003eIn case of a service requirement, contact HPE support and provide the necessary contract details to initiate the service.\u003c\/li\u003e\n        \u003cli\u003eA technician will be dispatched according to the next business day service agreement if on-site support is needed.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003eWhat is included in the HPE Pointnext Tech Care Basic service?\u003c\/h3\u003e\n    \u003cp\u003eThe service includes on-site maintenance, parts and labor coverage, and next business day response times to address your technical issues promptly.\u003c\/p\u003e\n\n    \u003ch3\u003eHow long does the service last?\u003c\/h3\u003e\n    \u003cp\u003eThis extended service plan lasts for 4 years, ensuring long-term support for your HPE products.\u003c\/p\u003e\n\n    \u003ch3\u003eWhat is the response time for service requests?\u003c\/h3\u003e\n    \u003cp\u003eThe service guarantees a next business day response for parts and labor, minimizing your downtime.\u003c\/p\u003e\n\n    \u003ch3\u003eHow do I file a service request?\u003c\/h3\u003e\n    \u003cp\u003eYou can file a service request by contacting HPE support directly and providing your service contract details.\u003c\/p\u003e\n\n    \u003ch3\u003eIs on-site support available for all types of issues?\u003c\/h3\u003e\n    \u003cp\u003eOn-site support is available for all covered issues, ensuring a quick resolution and restoration of your systems.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45979650621666,"sku":"6217242","price":2058.22,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175329374.jpg?v=1755490701","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-basic-extended-service-4-year-service-dl360-gen10-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}