{"product_id":"hpe-pointnext-tech-care-basic-extended-service-4-year-service-l380-gen10-svc","title":"HPE Pointnext Tech Care Basic - Extended Service - 4 Year - Service l380 Gen10 Svc","description":"\u003cdiv\u003e\n    \u003cp\u003eInvest in the long-term reliability of your technology infrastructure with the HPE Pointnext Tech Care Basic - Extended Service. Designed to provide unbeatable support and maintenance for up to four years, this service plan ensures that your systems run seamlessly while giving you peace of mind. With features that enhance efficiency, prompt responses, and comprehensive parts and labor coverage, this service is an essential investment for any organization looking to maintain peak performance.\u003c\/p\u003e\n\n    \u003cul\u003e\n        \u003cli\u003e\n\u003cstrong\u003eComprehensive On-Site Support:\u003c\/strong\u003e Enjoy the advantage of on-site assistance that provides a fast and easy approach to resolving issues. Your productivity is our priority, and our skilled technicians are just a call away.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eNext Business Day Service:\u003c\/strong\u003e Benefit from our next business day parts and labor service, ensuring that your problems are addressed within a prompt timeframe, typically within 100 miles of your site.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eParts Replacement Service:\u003c\/strong\u003e Depend on our reliable parts replacement service, designed to keep your systems running efficiently and effectively, minimizing downtime and maximizing productivity.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eExtended Service Duration:\u003c\/strong\u003e With a generous four-year service duration, you can ensure maximum efficiency and precise results without the constant worry of service coverage gaps.\u003c\/li\u003e\n        \u003cli\u003e\n\u003cstrong\u003eIncreased Reliability:\u003c\/strong\u003e Protect your investment and enhance the value of your technology systems with this service plan, specifically tailored to enhance system reliability and performance.\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eTechnical Details of the Product\u003c\/h2\u003e\n    \u003cul\u003e\n        \u003cli\u003eService Type: Extended Service\u003c\/li\u003e\n        \u003cli\u003eDuration: 4 Years\u003c\/li\u003e\n        \u003cli\u003eService Coverage: 9 x 5 (9 hours a day, 5 days a week)\u003c\/li\u003e\n        \u003cli\u003eResponse Time: Next Business Day\u003c\/li\u003e\n        \u003cli\u003eService Location: On-site (within 100 miles from customer site)\u003c\/li\u003e\n        \u003cli\u003eService Components: Maintenance, Parts \u0026amp; Labor\u003c\/li\u003e\n    \u003c\/ul\u003e\n\n    \u003ch2\u003eHow to Install\u003c\/h2\u003e\n    \u003cp\u003eInstalling the HPE Pointnext Tech Care Basic - Extended Service is straightforward:\u003c\/p\u003e\n    \u003col\u003e\n        \u003cli\u003ePurchase the service plan through an authorized HPE reseller or directly from HPE.\u003c\/li\u003e\n        \u003cli\u003eOnce purchased, you will receive confirmation and details regarding your service agreement.\u003c\/li\u003e\n        \u003cli\u003eActivate your service plan by contacting HPE support or through the online portal provided in your agreement.\u003c\/li\u003e\n        \u003cli\u003eSchedule your on-site service as necessary by contacting HPE support and providing your service agreement details.\u003c\/li\u003e\n        \u003cli\u003eEnjoy peace of mind knowing that your systems are protected and supported by expert technicians.\u003c\/li\u003e\n    \u003c\/ol\u003e\n\n    \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n    \u003ch3\u003e1. What does the HPE Pointnext Tech Care Basic - Extended Service include?\u003c\/h3\u003e\n    \u003cp\u003eThe service includes on-site support, next business day parts and labor, and a comprehensive parts replacement service for up to four years.\u003c\/p\u003e\n\n    \u003ch3\u003e2. How quickly can I expect service after I report an issue?\u003c\/h3\u003e\n    \u003cp\u003eOur response time is next business day for service requests, ensuring a rapid resolution to minimize downtime.\u003c\/p\u003e\n\n    \u003ch3\u003e3. Is the service available for all HPE products?\u003c\/h3\u003e\n    \u003cp\u003eWhile it covers a wide range of HPE products, we recommend checking with your HPE representative to confirm coverage for specific systems.\u003c\/p\u003e\n\n    \u003ch3\u003e4. Can I renew the service after the initial four years?\u003c\/h3\u003e\n    \u003cp\u003eYes, you can typically renew the service plan. Check with your HPE representative for renewal options and pricing.\u003c\/p\u003e\n\n    \u003ch3\u003e5. What happens if parts are not available immediately?\u003c\/h3\u003e\n    \u003cp\u003eIn such cases, HPE will provide a temporary replacement or work with you to expedite the delivery of the required parts to minimize disruption.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45921201193186,"sku":"6329344","price":1519.1,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175327582_994510ad-a189-4d51-8f42-a9771d1a1eee.jpg?v=1755493142","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-basic-extended-service-4-year-service-l380-gen10-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}