HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year - Warranty

HPE Pointnext Tech Care Basic with Defective Media Retention - Post Warranty - 2 Year - Warranty

The HPE Pointnext Tech Care Basic with Defective Media Retention is designed specifically for businesses that require dependable post-warranty support. This 2-year warranty service not only extends your coverage but also ensures that your technology operates efficiently, minimizing any potential downtime. With features like on-site maintenance and rapid response times, this service keeps your operations uninterrupted, allowing you to focus on what matters most—growing your business.

• Comprehensive Coverage: Enjoy peace of mind knowing that this warranty includes parts and labor service characteristics, effectively reducing your inventory costs while ensuring maximum reliability.
• Efficient On-Site Services: The 9 x 5 x Next Business Day on-site service provides you with the convenience of quick resolutions to any technical issues that may arise, keeping your systems operational.
• Defective Media Retention: Safeguard your valuable data by retaining defective media, minimizing the risks of data loss while ensuring continuity in your workflow.
• Fast Response Times: With a next business day service response time (within 100 miles of your site), you can quickly get back to business and maintain productivity.
• Extended Service Duration: With a 2-year service period, you can count on long-term support, ensuring your systems continue to run at peak performance.

Technical Details

• Warranty Type: Post Warranty
• Service Duration: 2 Years
• Service Availability: 9 x 5
• Service Type: On-site Maintenance
• Included Features: Parts Replacement, Labor Service, Defective Media Retention
• Response Time: Next Business Day (within 100 miles of customer site)

How to Install

Installing the HPE Pointnext Tech Care Basic service is a simple process. After your purchase, you will receive a confirmation of your warranty service. To activate your coverage, follow these steps:

• Contact HPE customer support to register your product.
• Provide the necessary product details, including the serial number and purchase information.
• Once registered, you will receive detailed instructions on how to access on-site services when needed.

HPE's support team is readily available to assist you through every step, ensuring that your service is fully operational.

Frequently Asked Questions

• What is covered under the HPE Pointnext Tech Care Basic warranty? The warranty includes parts and labor associated with hardware failures, along with defective media retention.
• How quickly can I expect service? You can expect next business day service response times if you are located within 100 miles of an HPE service center.
• Is there any limit to the number of service requests I can make? There is no limit to the number of service requests, as long as they fall under the terms of the warranty.
• Can I transfer the warranty if I sell my equipment? Yes, you can transfer the warranty to the new owner of the equipment. For assistance with the transfer process, please contact HPE customer support.
• What if I need support outside of the warranty period? Once the warranty period is over, you may purchase additional coverage or support services from HPE for continued assistance.