{"product_id":"hpe-pointnext-tech-care-critical-post-warranty-1-year-warranty-l460c-gen8-svc","title":"HPE Pointnext Tech Care Critical - Post Warranty - 1 Year - Warranty l460c Gen8 Svc","description":"\u003cdiv\u003e\n \u003cp\u003eKeep your essential HPE infrastructure performing at peak levels even after the manufacturer warranty expires. HPE Pointnext Tech Care Critical – Post-Warranty, a comprehensive 1-year on-site service, is designed for organizations that rely on uninterrupted server performance and rapid issue resolution. With 24x7 access to expert technicians, genuine parts, and a dedicated on-site maintenance framework, this service suite minimizes downtime and preserves the reliability your business depends on. Whether you’re managing a data center floor of ProLiant servers or a critical edge deployment, this plan delivers predictable, around-the-clock support that translates into tangible uptime and operational efficiency.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eComprehensive post-warranty protection with HPE Pointnext Tech Care Critical, providing a streamlined path to proactive maintenance and rapid repairs after the manufacturer warranty ends.\u003c\/li\u003e \u003cli\u003eAround-the-clock assistance with 24x7x6-hour on-site coverage, ensuring that critical issues are addressed promptly regardless of time or day.\u003c\/li\u003e \u003cli\u003eParts \u0026amp; Labor included for covered repairs, delivering a simpler, cost-efficient solution that reduces the total cost of ownership and keeps downtime to a minimum.\u003c\/li\u003e \u003cli\u003eSix-hour repair response within 50 miles of the customer site, offering a predictable and dependable service window for fast issue resolution.\u003c\/li\u003e \u003cli\u003eOne-year service duration designed to maximize efficiency and precise results, giving you a reliable maintenance horizon to protect your investment in the l460c Gen8 platform.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE Pointnext Tech Care Critical - Post Warranty - 1 Year - Warranty l460c Gen8 Svc\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eService Type:\u003c\/b\u003e On-site maintenance and support with 24x7x6-hour coverage for critical issues.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoverage:\u003c\/b\u003e Post-warranty, 1-year service window to protect your hardware beyond the manufacturer warranty.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse Time:\u003c\/b\u003e 6-hour repair service within a 50-mile radius from the customer site, enabling rapid resolution of hardware failures.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eInclusions:\u003c\/b\u003e Parts and labor are included for covered repairs, simplifying budgeting and ensuring access to genuine HPE components.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDelivery Model:\u003c\/b\u003e On-site visits by trained technicians, backed by HPE engineering support to restore systems quickly and accurately.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCompatibility:\u003c\/b\u003e Designed for HPE ProLiant and Gen8 servers, including the l460c Gen8 platform, delivering targeted protection for these critical deployments.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eHow to install HPE Pointnext Tech Care Critical - Post Warranty - 1 Year - Warranty l460c Gen8 Svc\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eVerify eligibility:\u003c\/b\u003e Confirm that the l460c Gen8 environment and associated hardware are within the post-warranty Tech Care Critical scope and that a valid 1-year service agreement is active or in process.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eGather documentation:\u003c\/b\u003e Prepare the device model (l460c Gen8), serial numbers, asset tags, and the service address to ensure accurate coverage and scheduling.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eContact the service channel:\u003c\/b\u003e Reach out to your HPE Pointnext account manager or an authorized HPE service provider to initiate activation or renewal of the 1-year Tech Care Critical on-site plan.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eSchedule on-site support:\u003c\/b\u003e Coordinate with the provider to arrange a suitable on-site visit, ensuring the location is accessible and that any required access permissions are in place for the technician.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003ePrepare the site:\u003c\/b\u003e Ensure a safe workspace, provide any necessary power and network information, and have relevant documentation ready to facilitate a quick, first-time fix on arrival.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site service execution:\u003c\/b\u003e The technician will arrive within the defined 6-hour window, perform diagnostics, replace parts as needed, and validate system operation to confirm restoration of full functionality.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eQ: What is HPE Pointnext Tech Care Critical - Post Warranty?\u003c\/b\u003e\u003cbr\u003e A: It is a 1-year, post-warranty on-site service plan that provides 24x7x6-hour coverage, rapid 6-hour repair response within 50 miles, and includes parts and labor for covered repairs, designed to keep HPE ProLiant and l460c Gen8 systems running with minimal downtime.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ: What does the 24x7x6 on-site coverage mean?\u003c\/b\u003e\u003cbr\u003e A: It means you have around-the-clock access to on-site support with a guaranteed 6-hour repair window, ensuring that critical hardware issues are addressed quickly, regardless of the time of day or day of the week.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ: Are parts and labor included?\u003c\/b\u003e\u003cbr\u003e A: Yes. The plan includes both parts and labor for covered repairs, helping you manage costs and ensuring access to genuine HPE components required to restore hardware functionality.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ: How long does the service last?\u003c\/b\u003e\u003cbr\u003e A: The coverage lasts for 1 year from activation, providing a defined period of protection and support for your l460c Gen8 environment beyond the original warranty.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ: What hardware is eligible for this service?\u003c\/b\u003e\u003cbr\u003e A: The plan is tailored for HPE servers, including the l460c Gen8 platform, and is intended to support critical server operations with fast on-site response and maintenance.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ: How do I activate or renew the service?\u003c\/b\u003e\u003cbr\u003e A: Activation or renewal typically occurs through your HPE Pointnext account manager or an authorized service provider. They will confirm eligibility, gather device details, and schedule the on-site support plan for your environment.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45918396121314,"sku":"6335672","price":1869.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175331563.jpg?v=1755492163","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-critical-post-warranty-1-year-warranty-l460c-gen8-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}