{"product_id":"hpe-pointnext-tech-care-essential-extended-service-4-year-service-bl460c-gen10-svc","title":"HPE Pointnext Tech Care Essential - Extended Service - 4 Year - Service Bl460c Gen10 Svc","description":"\u003cdiv\u003e\n \u003cp\u003eProtect your critical blade server infrastructure with HPE Pointnext Tech Care Essential Extended Service. This four-year program delivers 24\/7 expert support, rapid on-site response, and comprehensive parts and labor coverage to keep your BL460c Gen10 running at peak performance. Designed for predictable budgeting and minimal downtime, this service helps you meet aggressive SLAs while maintaining maximum asset uptime and efficiency. With on-site technicians ready to respond within four hours, you gain peace of mind knowing that maintenance, repairs, and proactive care are handled by HPE’s trusted specialists—so your team can focus on strategic initiatives rather than emergency firefighting. Whether you’re expanding data center capacity, upgrading hardware, or sustaining a mission-critical workload, Tech Care Essential provides a stable foundation that aligns with your operational goals and total cost of ownership (TCO) targets.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e4-year extended service tailored for HPE ProLiant BL460c Gen10 blade servers, delivering 24x7 support with a guaranteed 4-hour on-site response to ensure rapid restoration of operations and minimal downtime.\u003c\/li\u003e \u003cli\u003eOn-site maintenance and parts replacement included, so qualified technicians can diagnose, replace failing components, and verify system stability directly at your location, reducing MTTR and preserving service-level commitments.\u003c\/li\u003e \u003cli\u003eFixed, predictable total cost of ownership over the entire four-year term, combining maintenance, parts \u0026amp; labor, and on-site service into a single, transparent plan that simplifies budgeting and financial planning.\u003c\/li\u003e \u003cli\u003eDistance-based coverage within 100 miles of the customer site, enabling fast access to skilled experts while optimizing travel efficiency and reducing wait times for critical hardware issues.\u003c\/li\u003e \u003cli\u003eDesigned to complement your existing HPE ecosystem, providing seamless alignment with current contracts and long-term asset lifecycle management for BL460c Gen10 deployments.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of HPE Pointnext Tech Care Essential Extended Service\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003eService duration: 4 years from activation.\u003c\/li\u003e \u003cli\u003eCoverage: 24x7 technical support with on-site service coverage for hardware issues.\u003c\/li\u003e \u003cli\u003eResponse time: 4 hours for parts and labor (on-site) within 100 miles of the customer site.\u003c\/li\u003e \u003cli\u003eOn-site availability: Yes, on-site visits included to diagnose, replace parts, and restore functionality.\u003c\/li\u003e \u003cli\u003eDistance limitation: Service guaranteed within 100 miles of the customer site.\u003c\/li\u003e \u003cli\u003eInclusions: Parts and Labor, Maintenance, and on-site service to maintain system performance and reliability.\u003c\/li\u003e \u003cli\u003eTarget hardware: HPE ProLiant BL460c Gen10 Svc deployments.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch3\u003eHow to install HPE Pointnext Tech Care Essential Extended Service\u003c\/h3\u003e\n\u003cp\u003eGetting started with this extended service is straightforward and designed to integrate with your existing HPE environment. Follow these steps to activate and configure coverage for your BL460c Gen10 blade servers:\u003c\/p\u003e\n\u003cul\u003e \u003cli\u003ePurchase and activate the 4-year extension for your HPE BL460c Gen10 hardware, ensuring eligibility and correct SKU alignment.\u003c\/li\u003e \u003cli\u003eProvide accurate site information and confirm the 100-mile service radius to guarantee timely on-site responses.\u003c\/li\u003e \u003cli\u003eDesignate a primary service contact and schedule preferred on-site windows to streamline dispatches and technician visits.\u003c\/li\u003e \u003cli\u003eCoordinate with HPE to initiate the activation, assign asset details (model, serial numbers, current configurations), and set up notification preferences.\u003c\/li\u003e \u003cli\u003ePrepare server documentation and access credentials to enable rapid diagnostics and parts replacement during on-site visits.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cul\u003e \u003cli\u003e\n\u003cb\u003eQ:\u003c\/b\u003e What does HPE Pointnext Tech Care Essential Extended Service include? \u003cb\u003eA:\u003c\/b\u003e It provides a four-year coverage with 24x7 support, on-site service, parts and labor, and a guaranteed 4-hour on-site response to hardware issues.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ:\u003c\/b\u003e Is on-site assistance available around the clock? \u003cb\u003eA:\u003c\/b\u003e Yes. The service includes 24x7 on-site support with rapid 4-hour response within the specified 100-mile radius.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eQ:\u003c\/b\u003e What is the distance limitation for on-site response? \u003cb\u003eA:\u003c\/b\u003e On-site service is guaranteed within 100 miles of the customer site, optimizing technician travel and reducing downtime.\u003c\/li\u003e \u003cb\u003e\u003cli\u003eQ:\u003c\/li\u003e\u003c\/b\u003e Is this service appropriate for the BL460c Gen10 blade server? \u003cb\u003eA:\u003c\/b\u003e Yes, it is specifically designed to support HPE ProLiant BL460c Gen10 Svc deployments with extended coverage. \u003cli\u003e\n\u003cb\u003eQ:\u003c\/b\u003e How does this impact total cost of ownership? \u003cb\u003eA:\u003c\/b\u003e The extended term consolidates maintenance, parts, labor, and on-site service into a single, predictable cost, helping you manage budgets and reduce unexpected expenses.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"HPE","offers":[{"title":"Default Title","offer_id":45976053678306,"sku":"6328045","price":1615.54,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175337885_8510a016-5e19-4804-9977-b701eec27147.jpg?v=1755490765","url":"https:\/\/pegasussonline.com\/products\/hpe-pointnext-tech-care-essential-extended-service-4-year-service-bl460c-gen10-svc","provider":"PEGASUSS ","version":"1.0","type":"link"}