{"product_id":"lenovo-advanced-service-yourdrive-yourdata-extended-3-year-protection-adv-svc-3y","title":"Lenovo Advanced Service Yourdrive Yourdata Extended 3 Year Protection Adv Svc 3Y","description":"\u003cdiv\u003e\n\u003cp\u003eProtect your Lenovo investments with Lenovo Advanced Service + YourDrive YourData Extended Service. This comprehensive, three-year protection plan combines proactive maintenance, rapid on-site support, and integrated data protection to keep your business running smoothly, even in the face of hardware faults or data risks. By choosing this extended service, you gain predictable budgeting, continuous coverage, and the confidence that your devices, data, and operations are safeguarded around the clock.\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003e24\/7 support with rapid on-site response:\u003c\/b\u003e Round-the-clock phone assistance paired with a guaranteed 2-hour on-site arrival ensures critical issues are addressed quickly, minimizing downtime and keeping productivity on track.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eExtended three-year protection:\u003c\/b\u003e A long-term service that aligns with evolving hardware and workloads, delivering dependable coverage and budget predictability for years to come.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eFlexible scheduling and physical service sub-type:\u003c\/b\u003e Technicians can work around your hours and site requirements, providing tailored scheduling and reliable coverage at your location.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eAll-inclusive maintenance, parts, and labor:\u003c\/b\u003e Protects your devices with comprehensive service that covers the essential components needed to sustain performance and extend device life.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eIntegrated data protection with YourDrive YourData:\u003c\/b\u003e Data integrity and backup readiness are reinforced by YourDrive YourData services, helping safeguard critical information from unexpected faults and data risks.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eTechnical Details of Lenovo Advanced Service + YourDrive YourData - Extended Service - 3 Year - Service Protection Adv Svc-3y\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eService type:\u003c\/b\u003e Advanced Service\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eCoverage:\u003c\/b\u003e 24x7 phone support with 2-hour on-site response\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eOn-site availability:\u003c\/b\u003e Yes, with physical service sub-type\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eResponse time:\u003c\/b\u003e 2 hours\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eDuration:\u003c\/b\u003e 3 years\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eInclusions:\u003c\/b\u003e Maintenance, parts, and labor\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eData protection integration:\u003c\/b\u003e YourDrive YourData services included to reinforce data integrity and backup readiness\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eHow to install Lenovo Advanced Service + YourDrive YourData\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eStep 1:\u003c\/b\u003e Purchase and activate the service through your Lenovo account or an authorized reseller, ensuring the contract aligns with your device serial numbers or SKUs.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eStep 2:\u003c\/b\u003e Register your devices and the service contract in your Lenovo service portal by entering essential identifiers such as serial numbers, model names, or service tags.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eStep 3:\u003c\/b\u003e Upload or verify your preferred on-site visit windows, noting your business hours, security requirements, and access instructions to optimize technician scheduling.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eStep 4:\u003c\/b\u003e Prepare the environment for on-site support: ensure safe access to devices, provide any necessary credentials, and back up critical data where appropriate in advance of technician arrival.\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eStep 5:\u003c\/b\u003e Confirm activation and receive your service documentation, including the service level agreement (SLA), contact details, and step-by-step guidance for escalating issues as needed.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch2\u003eFrequently asked questions\u003c\/h2\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: What exactly does Lenovo Advanced Service + YourDrive YourData cover?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eA:\u003c\/b\u003e It covers 24\/7 phone support, on-site service with a 2-hour response, maintenance, parts and labor, and a 3-year duration of coverage.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: How long does the protection last and what is the on-site response time?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eA:\u003c\/b\u003e The protection lasts for three years, with a guaranteed 2-hour on-site response, ensuring rapid escalation and minimal downtime for mission-critical systems.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: Does this service include data protection features?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eA:\u003c\/b\u003e Yes. The package includes YourDrive YourData data protection integration to reinforce data integrity and backup readiness, helping safeguard your information as devices are maintained and repaired.\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003e\u003cb\u003eQ: How do I schedule on-site visits and manage service documentation?\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eA:\u003c\/b\u003e You manage scheduling through the Lenovo service portal during the activation and registration process. You will receive the SLA, contact details, and escalation steps as part of your service documentation.\u003c\/p\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":45976081629410,"sku":"5089415","price":1328.71,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175341163_55423476-16ef-4fde-b940-5dfeb3b70b0d.jpg?v=1755490333","url":"https:\/\/pegasussonline.com\/products\/lenovo-advanced-service-yourdrive-yourdata-extended-3-year-protection-adv-svc-3y","provider":"PEGASUSS ","version":"1.0","type":"link"}