Lenovo Advanced Service + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service

The Lenovo Advanced Service + YourDrive YourData + Premier Support - Extended Service offers a comprehensive solution for those who rely on their technology for critical tasks. Designed for businesses seeking uninterrupted performance and reliability, this service package ensures that your Lenovo devices remain operational with minimal downtime. With a 5-year extended service plan, it provides peace of mind, knowing that expert support is just a call away.

• Comprehensive 5-Year Coverage: Enjoy a 5-year extended service plan that guarantees extensive support and maintenance for your Lenovo devices, ensuring they perform at their best throughout their lifecycle.
• 24/7 On-Site Support: Our dedicated team is available around the clock to provide assistance, reducing downtime to an absolute minimum and allowing your operations to continue smoothly.
• 2-Hour Response Time: Experience rapid service with our 2-hour response time for parts and labor. This swift action minimizes disruptions, enabling you to maintain productivity.
• Dependable Parts Replacement: The Lenovo Advanced Service includes parts replacement, assuring that your equipment remains efficient and reliable, which is vital for business operations.
• Cost-Effective Maintenance: This service package helps reduce inventory costs by covering both parts and labor, ensuring maximum dependability and maintenance efficiency.

Technical Details

• Service Type: On-Site Maintenance
• Service Duration: 5 Years
• Response Time: 2 Hours for Parts and Labor
• Support Availability: 24/7
• Service Includes: Parts Replacement and Labor

How to Install

To make the most of your Lenovo Advanced Service, simply follow these steps:

1. Purchase the service package through an authorized Lenovo retailer or online platform.
2. Register your product with Lenovo to activate your service plan.
3. In case of service needs, contact Lenovo support via phone or the online portal, providing your device details and the nature of the issue.
4. Schedule an on-site visit with a technician, if necessary, who will arrive within the promised 2-hour response time.

Frequently Asked Questions

• What does the Lenovo Advanced Service cover?
  It covers on-site support, parts replacement, and labor for a period of 5 years, ensuring your devices remain operational and efficient.
• How quickly can I expect service?
  You can expect a response within 2 hours for parts and labor, minimizing downtime.
• Is there a limit to the number of service calls I can make?
  The service is designed to handle reasonable and necessary support requests, ensuring your technology runs smoothly.
• Can I transfer my service plan to another device?
  Generally, service plans are tied to specific devices, but you should contact Lenovo support for details on any transfer options.
• What should I do if I experience issues with my device?
  Contact Lenovo support, provide your device details, and describe the issue to receive prompt assistance.