Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

Upgrade your Lenovo experience with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support. This extended service plan is designed to provide you with unparalleled support and maintenance for your devices, ensuring that you remain productive and hassle-free. With 24x7 support, 2-hour on-site response time, and included Defective Media Retention service, you can trust that your technical issues will be addressed swiftly and efficiently. Discover the unique features and benefits of this service plan that caters to both personal and business needs.

• Comprehensive 24x7 Support: Enjoy round-the-clock access to expert support whenever you need it. The Lenovo Committed Service ensures that help is just a call away, allowing for quick resolution of any technical issues that may arise.
• Swift On-Site Response Time: With a remarkable 2-hour parts and labor service response time, you can minimize downtime and keep your operations running smoothly. This timely support means that you won’t have to wait long for solutions, which can significantly enhance productivity.
• Defective Media Retention: The included Defective Media Retention service allows you to retain your defective drives for data recovery or compliance purposes. This feature is particularly valuable for businesses that must ensure data integrity and security.
• Four Years of Extended Coverage: With a service duration of four years, you can maintain peace of mind knowing that your devices are covered for an extended period. This long-term support plan helps you focus on your work without worrying about technical issues.
• Efficient Maintenance Support: The combination of parts and labor service characteristics means that any necessary repairs can be completed quickly and efficiently, leading to improved productivity. Lenovo’s maintenance support is designed to minimize interruptions in your workflow.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Service Duration: 4 Years
• Support Availability: 24 x 7
• On-Site Response Time: 2 Hours
• Service Includes: Parts and Labor, Defective Media Retention

How to Install

To activate your Lenovo Committed Service, follow these simple steps:

1. Purchase the Lenovo Committed Service plan along with your Lenovo device.
2. Register your product and service plan by visiting the Lenovo support website.
3. Keep your purchase confirmation and service plan details handy for quick reference.
4. In case of a technical issue, contact Lenovo support and have your service details ready for prompt assistance.

Frequently Asked Questions

• What does the 24x7 support include?
  The 24x7 support includes access to Lenovo's technical support team for any inquiries or technical issues related to your device, available at any time of the day or night.
• How does the 2-hour response time work?
  If your device requires on-site service, a technician will arrive to assist you within 2 hours of your request, ensuring minimal downtime for your business or personal use.
• What is Defective Media Retention?
  Defective Media Retention allows you to keep the defective hardware components, such as hard drives, to ensure data security and compliance with your organization’s policies.
• Can I transfer my service plan to another Lenovo device?
  Generally, service plans are tied to the specific device purchased. However, you should check with Lenovo support for potential options regarding transferring service plans.
• Is this service plan suitable for small businesses?
  Yes, this service plan is an excellent choice for small businesses looking to ensure their technology is well-supported, allowing them to focus on growth and operations without worrying about technical issues.