Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Introducing the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year Warranty. This comprehensive service plan is designed to provide exceptional support and protection for your Lenovo devices beyond the manufacturer’s warranty period. With 24/7 access to expert assistance, you can enhance your productivity and ensure your data remains safe and secure.

• 24/7 Availability: Enjoy round-the-clock support with access to skilled technicians who are ready to assist you at any time. No matter when issues arise, help is just a call away.
• On-Site Support: With our on-site maintenance service, you can count on quick solutions without the hassle of transporting your device. Our experts come to you, ensuring minimal downtime.
• Defective Media Retention: This service includes a defective media retention feature, allowing you to keep your old drives and data securely. Enjoy peace of mind knowing that your sensitive information is handled with care.
• Rapid Response Time: We guarantee a 2-hour parts and labor service response time, ensuring that your issues are addressed promptly. This commitment to timely service helps keep your operations running smoothly.
• One-Year Service Duration: With a full year of dedicated service, you can maximize your investment and productivity. Our support team is here to help you navigate any challenges that come your way.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Warranty Duration: 1 Year (Post Warranty)
• Service Availability: 24 x 7 x 2 Hour On-site
• Included Services: Maintenance, Parts & Labor
• Defective Media Retention: Yes

How to Install

To activate the Lenovo Committed Service, follow these simple steps:

1. Purchase the service plan through an authorized Lenovo retailer or directly from Lenovo.
2. Receive your service activation code via email or physical documentation.
3. Visit the Lenovo service activation website and enter your activation code, along with the details of your device.
4. Follow the on-screen instructions to complete your registration and set up your support plan.
5. Once completed, you will receive confirmation of your service activation, and support will be available to you.

Frequently Asked Questions

Q1: What does the Lenovo Committed Service cover?

A1: The service covers on-site support, maintenance, parts, labor, and defective media retention for a full year after your manufacturer’s warranty expires.

Q2: How quickly can I expect support?

A2: Our service includes a 2-hour response time for parts and labor, ensuring that issues are resolved quickly.

Q3: Can I retain my defective drives?

A3: Yes, the service allows for defective media retention, enabling you to keep your old drives for safe handling of sensitive data.

Q4: Is support available outside of business hours?

A4: Yes, support is available 24/7, giving you access to skilled technicians whenever you need assistance.

Q5: How do I get started with the service?

A5: Simply purchase the service, activate it through the Lenovo website, and you will be ready to access support whenever necessary.