Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

The Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty is designed to provide comprehensive and reliable support for your Lenovo equipment. With unmatched features that focus on efficiency and reliability, this service package ensures that your devices are always operational and that your business activities remain uninterrupted. Whether you are a small business or a large organization, investing in this warranty gives you peace of mind knowing that expert help is just a call away.

• 24/7 On-Site Support: Enjoy around-the-clock access to expert technical assistance, ensuring that your issues are resolved promptly, minimizing downtime.
• 2-Hour Response Time: The product guarantees a rapid 2-hour response time for parts and labor, allowing you to maintain productivity and keep your operations running smoothly.
• Defective Media Retention: This service includes a defective media retention feature, so you can manage your data securely and efficiently, addressing any problems without losing critical information.
• Comprehensive Maintenance: With parts and labor covered, this service ensures that repairs are handled swiftly and effectively, providing you with constant support and improved productivity.
• One Year Service Duration: Features a full year's worth of support, ensuring that you can focus on your business without worrying about equipment failures or unexpected costs.

Technical Details of Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Warranty Duration: 1 Year
• Service Availability: 24 x 7
• Response Time: 2 Hours for On-Site Support
• Included Features: Defective Media Retention, Parts and Labor Coverage

How to Install

1. Purchase the Lenovo Committed Service package through an authorized Lenovo vendor or online platform.

2. Once purchased, you will receive a confirmation email with your service agreement and support details.

3. Register your product using the provided details to initiate your support services.

4. Keep the confirmation email handy for quick reference when contacting customer support.

Frequently Asked Questions

Q1: What does the Lenovo Committed Service include?

A1: It includes 24/7 on-site technical support, a 2-hour response time for parts and labor, defective media retention, and comprehensive maintenance services for one year.

Q2: Is there a limit to the number of service calls I can make?

A2: There are no limits to the number of service calls you can make during the warranty period as long as it pertains to covered issues.

Q3: Can I transfer the warranty to another user?

A3: Typically, warranties are tied to the original purchaser, but you should check with Lenovo customer service for specific transfer policies.

Q4: What should I do if I need service?

A4: Simply contact the Lenovo support team using the information provided in your service agreement for immediate assistance.

Q5: Does the warranty cover accidental damage?

A5: This warranty does not cover accidental damage. For additional coverage, consider Lenovo's other service options that might include accidental damage protection.