Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Experience unparalleled protection and support for your Lenovo devices with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year. This comprehensive service plan is designed to provide you with peace of mind and maximize the lifespan of your investment. With a focus on reliability and efficiency, this service offers a multitude of features to ensure your technology remains operational and productive.

• 24/7 Access to Premier Support: Enjoy round-the-clock access to dedicated experts who are ready to assist you with any technical issues or questions you may have, ensuring minimal downtime for your business.
• On-Site Maintenance: Get fast and convenient on-site support with a guaranteed response time of just 2 hours, allowing you to resolve problems swiftly and efficiently without the hassle of shipping your device.
• Defective Media Retention: Safeguard your valuable data with our Defective Media Retention service, which allows you to keep your hard drives even if they are replaced under warranty, giving you peace of mind when it comes to sensitive information.
• Parts and Labor Service: Minimize your inventory costs with our comprehensive parts and labor service, which ensures that all necessary repairs and replacements are covered, enhancing the dependability of your equipment.
• One Year of Comprehensive Coverage: With a full year of advanced service coverage, you can focus on what truly matters—growing your business—while we take care of your device's maintenance and support needs.

Technical Details

The Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support is designed for businesses that require high availability and reliability from their technology. Below are some key specifications:

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Duration: 1 Year
• Response Time: 2 Hours On-Site Support
• Support Availability: 24/7
• Defective Media Retention: Included
• Coverage: Parts and Labor

How to Install

To make the most of your Lenovo Committed Service, simply follow these steps:

• Purchase the service plan through your Lenovo account or authorized reseller.
• Upon activation, log in to your Lenovo account to register your service plan.
• Keep your service confirmation and details handy for quick reference.
• Contact the Lenovo support team anytime via the provided contact information if you need assistance.

Frequently Asked Questions

1. What is included in the Lenovo Committed Service Advanced Service?

The service includes 24/7 support, on-site maintenance with a 2-hour response time, defective media retention, and comprehensive parts and labor coverage for one year.

2. How do I contact support?

You can contact Lenovo Premier Support through the dedicated support hotline or via your Lenovo account portal, available 24/7.

3. Can I keep my hard drive if it needs to be replaced?

Yes, with the Defective Media Retention service, you are allowed to retain your hard drive even if it is replaced under the terms of the warranty.

4. How long does it take to get support?

You can expect on-site support within 2 hours after your service request is confirmed.

5. Is this service plan suitable for small businesses?

Absolutely. The Lenovo Committed Service is designed to cater to businesses of all sizes, ensuring that you have reliable support to keep your operations running smoothly.