Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Elevate your Lenovo experience with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support, designed specifically for post-warranty support. This comprehensive warranty service ensures that you receive top-notch assistance and maintenance for your Lenovo devices, allowing you to maintain optimal performance and reliability. With a robust one-year service duration, this warranty offers a peace of mind knowing that you have dedicated support at your fingertips, ensuring your productivity remains uninterrupted.

• Comprehensive 24/7 Support: Enjoy round-the-clock assistance with Lenovo's Premier Support, ensuring that you have help whenever you need it, including a rapid 2-hour response time for parts and labor.
• On-site Maintenance: Avoid the hassle of travel as our technicians come directly to your location to resolve issues, providing a seamless and efficient service experience.
• Defective Media Retention: This service allows you to retain defective media for better data management and security, ensuring that sensitive information is handled with care.
• Enhanced Productivity: With parts and labor included, tasks are completed quickly and efficiently, minimizing downtime and maximizing your operational efficiency.
• Dependable Solutions: The 1-year warranty duration guarantees that you have a reliable support system in place, offering consistent maintenance and assistance when needed.

Technical Details of the Product

• Service Duration: 1 Year
• Support Type: 24 x 7 x 2 Hour On-site Support
• Service Features: Parts & Labor, Defective Media Retention
• Response Time: 2 Hour for Parts and Labor

How to Install

To activate your Lenovo Committed Service Advanced Service, follow these simple steps:

1. Purchase the service package through an authorized Lenovo partner or online store.
2. Upon receiving your confirmation, register your service at the Lenovo support website.
3. Keep your service confirmation number handy and ensure that all your device information is up to date.
4. In case of any service requirement, contact Lenovo support using the contact details provided in the confirmation email.

Frequently Asked Questions

• What is included in the Lenovo Committed Service Advanced Service?
  This service includes 24/7 support, on-site maintenance, defective media retention, and parts and labor coverage for one year.
• How do I request on-site support?
  You can request on-site support by contacting Lenovo support directly or through the Lenovo support portal.
• Is defective media retention included?
  Yes, defective media retention is a key feature of this service, allowing you to keep defective drives for data recovery.
• What is the average response time for service requests?
  The average response time is 2 hours for both parts and labor, ensuring quick resolution of any issues that may arise.
• Can I extend the warranty after the first year?
  Yes, Lenovo offers options to extend your warranty or purchase additional coverage as needed.