Description
Introducing the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty package, designed for those who demand the highest level of reliability and support for their Lenovo devices. This advanced warranty solution offers unmatched peace of mind, ensuring that your systems are always up and running, even after the manufacturer’s warranty expires. With 24/7 availability and rapid response times, Lenovo’s support takes your device maintenance to the next level. Here’s why this service is the perfect choice for you:
- Comprehensive On-Site Support: Experience the convenience of on-site assistance with Lenovo’s expert technicians, ready to tackle any issues that may arise.
- 24/7 Availability: Benefit from round-the-clock support, ensuring that help is just a call away, no matter the time of day.
- Rapid Response Time: With a remarkable 2-hour parts and labor service response time, you can count on speedy resolutions to minimize downtime.
- Defective Media Retention: Keep your data safe and secure with our defective media retention service, which allows you to retain the original media for enhanced efficiency.
- One-Year Dependability: Enjoy a full year of reliable service coverage, giving you confidence in your Lenovo devices and their performance.
Technical Details of Product
- Service Type: Lenovo Committed Service Advanced Service
- Duration: 1 Year Post Warranty
- Support Model: Premier Support
- Service Availability: 24/7
- Response Time: 2 Hour Parts and Labor
- Defective Media Retention: Yes
- On-site Support: Yes
How to Install
To activate your Lenovo Committed Service Advanced Service, simply follow these easy steps:
- Purchase the Lenovo Committed Service Advanced Service package through an authorized retailer or Lenovo's official website.
- Upon receipt, register your service package on the Lenovo support portal using your Lenovo device details and service package information.
- Familiarize yourself with the support resources available, including contact numbers and hours for assistance.
- In case of an issue, reach out to Lenovo support, and a technician will be dispatched to your location within the promised response time.
- Keep your service details handy for swift assistance whenever necessary.
Frequently Asked Questions
1. What is included in the Lenovo Committed Service Advanced Service?
The service includes on-site support, 24/7 assistance, defective media retention, and a rapid 2-hour response time for parts and labor.
2. How does the defective media retention service work?
This service allows you to retain defective media, which means you can keep the original storage devices that may have failed, ensuring you have access to your data while Lenovo replaces or repairs the device.
3. Can I extend the service after the one-year period?
Yes, Lenovo offers options to renew or extend your service plan before the expiration of the current agreement.
4. How do I contact Lenovo support if I need help?
You can reach Lenovo support through their official website or by calling the designated support number provided with your service package.
5. Is this service suitable for all Lenovo devices?
This service is designed for a wide range of Lenovo devices, but it is recommended to check compatibility with your specific model prior to purchase.
Customer reviews
Showing - Of Reviews