Description
Enhance your peace of mind and protect your investment with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support. This extended warranty service offers comprehensive coverage for your Lenovo equipment, ensuring that you can rely on its performance without interruption. With a focus on minimizing downtime, this service provides the support you need, allowing you to concentrate on what truly matters: your work.
- Comprehensive Coverage: This service includes advanced support for your Lenovo devices, ensuring that you have access to the assistance you need, anytime you need it.
- 24/7 Support: Benefit from round-the-clock support with a dedicated service team ready to assist you at any hour, ensuring your operations run smoothly.
- 2-Hour Response Time: Enjoy a rapid response with a commitment to provide parts and labor service within two hours, minimizing any disruptions to your productivity.
- On-Site Maintenance: Our on-site maintenance service means that technicians will come directly to your location for repairs, further reducing downtime and inconvenience.
- Defective Media Retention: This service includes the option for defective media retention, allowing you to retain potentially sensitive data while ensuring dependable efficiency.
Technical Details of the Product
- Service Type: Advanced Service + YourDrive YourData + Premier Support
- Warranty Duration: 1 Year
- Service Hours: 24 x 7
- Response Time: 2 Hour On-Site Maintenance
- Includes: Parts and Labor
- Defective Media Retention Service: Yes
How to Install
Installation of the Lenovo Committed Service Advanced Service is simple. Here’s how to get started:
- Purchase the service through Lenovo or an authorized reseller.
- Receive a confirmation email with your service details and registration instructions.
- Follow the instructions provided in the email to register your service.
- Keep your confirmation details handy for future reference when requesting support.
Frequently Asked Questions
What does the Lenovo Committed Service include?
The service includes advanced technical support, on-site maintenance, parts and labor service, and defective media retention.
Is the service available 24/7?
Yes, the Lenovo Committed Service is available 24 hours a day, 7 days a week.
What is the response time for service requests?
The service guarantees a response time of 2 hours for on-site maintenance and support.
How long is the warranty valid?
The warranty is valid for a duration of 1 year from the date of purchase.
Can I retain defective media?
Yes, the service includes defective media retention, allowing you to keep potentially sensitive data while ensuring efficient service.
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