Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

The Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support is designed for users who seek comprehensive post-warranty protection for their Lenovo devices. With a robust suite of features, this service ensures that your equipment remains operational and efficient, giving you peace of mind as you navigate your technology needs. Whether you're a business professional or a tech enthusiast, this service is tailored to meet your requirements.

• 24/7 On-Site Support: Enjoy the convenience of on-site assistance available around the clock. With a swift response time of just 2 hours, any technical issues can be resolved promptly, minimizing downtime and keeping your operations running smoothly.
• Defective Media Retention: The service includes a defective media retention feature, allowing you to retain data storage devices that may have failed. This is crucial for protecting sensitive information while you handle any mishaps without losing valuable data.
• Parts and Labor Service: Comprehensive coverage includes both parts and labor, ensuring that repairs are completed efficiently. This characteristic enhances productivity by getting your device back up and running as quickly as possible.
• 1-Year Service Duration: Secure your investment with a full year of dedicated support. This extended warranty provides a safety net that guarantees precise results and maximum efficiency throughout the duration of the service.
• Enhanced Equipment Value: Investing in this service significantly boosts the value of your Lenovo equipment. Extended warranty coverage not only protects your devices but also enhances their longevity and operational capabilities.

Technical Details of Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Post Warranty Duration: 1 Year
• Support Availability: 24 hours a day, 7 days a week
• Response Time: 2 Hour on-site service
• Coverage: Includes parts and labor for repairs
• Defective Media Retention: Yes, included

How to Install

To activate your Lenovo Committed Service Advanced Service, follow these simple steps:

1. Purchase the service through authorized Lenovo retailers or directly from Lenovo's website.
2. Upon purchase, you will receive a confirmation email with your service details and activation code.
3. Log in to your Lenovo account, or create one if you don't have it already.
4. Enter the activation code to link the service to your device.
5. Review the service terms and conditions, and confirm your activation.
6. You will receive a confirmation of your service activation, and you may start utilizing the benefits of your extended warranty.

Frequently Asked Questions

• What does the 2-hour response time mean?
  It means that Lenovo's support team will be on-site within 2 hours of your service request for urgent repairs or assistance.
• Can I extend the service after one year?
  Yes, Lenovo typically offers options for service renewal. Check with your Lenovo representative or authorized retailer for details on extending your coverage.
• Is defective media retention included in all Lenovo warranties?
  No, defective media retention is a feature of the Committed Service Advanced Service. Be sure to review service details to confirm included features.
• How do I contact support if I need assistance?
  You can reach Lenovo's support team through their official website, customer service hotline, or via your Lenovo account portal for immediate help.
• Will my device be repaired with original Lenovo parts?
  Yes, all repairs covered under this service will utilize genuine Lenovo parts to ensure compatibility and reliability.