Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

Experience peace of mind with the Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support. This comprehensive post-warranty service ensures that your Lenovo devices are supported even after the manufacturer's warranty has expired, providing you with the protection and assistance you need for uninterrupted productivity. With a commitment to excellence, this service combines on-site support, quick response times, and essential features that defend against equipment breakdowns. Here’s why this service stands out:

• 24/7 On-Site Support: Enjoy round-the-clock assistance with a dedicated support team available anytime you need help. No matter when an issue arises, a technician will be on-site to resolve your problems swiftly.
• 2-Hour Response Time: Say goodbye to long downtimes. With a guaranteed parts and labor service response time of just 2 hours, you can count on rapid resolution of issues, ensuring that your work continues without interruption.
• Defective Media Retention: The service includes a defective media retention feature, allowing you to retain failed hard drives or other media. This means you can manage sensitive data more effectively and mitigate risks associated with data loss.
• Comprehensive Parts and Labor Coverage: This service covers all necessary parts and labor, ensuring that repairs can be completed quickly without any unexpected costs. This comprehensive support helps maintain your device's performance and extend its lifespan.
• 1-Year Duration for Peace of Mind: For a full year, enjoy the protection and services that come with Lenovo Committed Service. This long duration allows you to plan your business operations confidently, knowing that support is just a call away.

Technical Details of Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Post-Warranty Coverage: 1 Year
• Service Availability: 24/7
• Response Time: 2 Hours
• Location: On-Site Support
• Features: Defective Media Retention Service, Comprehensive Parts and Labor Coverage

How to Install

To activate your Lenovo Committed Service Advanced Service, follow these simple steps:

1. Purchase the service from an authorized Lenovo dealer or through the Lenovo website.
2. Receive your confirmation email containing your service activation code.
3. Log in to your Lenovo account or create a new one if you don’t have one.
4. Navigate to the “Service Activation” section and enter your activation code.
5. Follow the prompts to complete the activation process.
6. Once activated, keep the service details handy for any future support requests.

Frequently Asked Questions

1. What does the Lenovo Committed Service cover?

The service covers on-site support, parts and labor for repairs, and defective media retention, ensuring comprehensive assistance for your devices.

2. How long is the service valid?

This service is valid for one year following activation, providing you with extended support after your manufacturer's warranty expires.

3. What should I do if I need assistance?

If you require assistance, simply contact the Lenovo support hotline available 24/7, and a technician will be dispatched to your location within 2 hours.

4. Can I upgrade my service?

Yes, you can upgrade your service package at any time by contacting Lenovo customer service or your authorized dealer.

5. Is this service available for all Lenovo products?

This service is available for a wide range of Lenovo products, but it’s best to confirm compatibility with your specific device model.