{"product_id":"lenovo-foundation-premier-support-extended-service-5-year-e-fdn-5y-nbd","title":"Lenovo Foundation Premier Support Extended Service 5 Year E Fdn 5Y Nbd","description":"\u003cdiv\u003e\n\u003cp\u003eLenovo Foundation Premier Support Extended Service 5 Year (E Fdn 5Y Nbd) delivers enterprise-grade protection for five years by pairing on-site maintenance with premier support benefits. Designed for businesses that rely on uninterrupted operations, this extended service brings expert Lenovo technicians directly to your location, speeds issue resolution, and protects your hardware investment with predictable budgeting. With inclusive parts and labor, a Next Business Day response, and guaranteed on-site service, you can minimize downtime, maximize uptime, and keep your mission-critical systems running smoothly over the long term.\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eOn-site convenience and speed: On-site maintenance is performed at your facility, reducing the need to transport equipment and enabling faster diagnosis and repairs at the point of use, so workflows are disrupted less and productivity stays high.\u003c\/li\u003e\n\u003cli\u003eComprehensive coverage with predictable costs: Parts and labor are included for eligible incidents, eliminating surprise charges and giving your IT budget a reliable, long-term outlook across the full five-year term.\u003c\/li\u003e\n\u003cli\u003eRapid response to keep critical systems online: Next Business Day (NBD) response ensures prompt attention for parts and labor requests, helping minimize downtime and maintain service levels for essential operations.\u003c\/li\u003e\n\u003cli\u003eFast parts replacement to restore functionality: When a component fails, supported parts are provided as part of the plan, accelerating repairs and reducing the time to full system recovery.\u003c\/li\u003e\n\u003cli\u003eSeamless protection for Lenovo hardware investments: The service merges Lenovo Foundation coverage with Premier Support benefits to deliver a cohesive, enterprise-grade protection plan that aligns with the lifecycle of your hardware and your budgeting processes.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch4\u003eTechnical Details of Lenovo Foundation + Premier Support - Extended Service - 5 Year - Service e Fdn - 5y Nbd\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eService scope:\u003c\/b\u003e Extended Service combining Lenovo Foundation coverage with Premier Support benefits for comprehensive protection across your Lenovo hardware estate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eCoverage term:\u003c\/b\u003e 5 years of ongoing service and support from the purchase date, designed to align with the lifecycle of enterprise hardware investments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eService model:\u003c\/b\u003e On-site maintenance with inclusive parts and labor, ensuring repairs are completed at your location without hidden fees.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eResponse time:\u003c\/b\u003e Next Business Day (NBD) parts and labor service—rapid escalation and scheduling to minimize business disruption.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eParts replacement:\u003c\/b\u003e Included as part of the service to resolve faults and restore equipment without additional out-of-pocket costs for eligible incidents.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eLocation of service:\u003c\/b\u003e On-site support provided at the customer’s facility, chosen to maximize usability, accessibility, and operational efficiency.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eValue proposition:\u003c\/b\u003e Increases reliability, reduces downtime, and provides predictable maintenance costs, helping IT teams operate with greater confidence and efficiency.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch4\u003ehow to install Lenovo Foundation + Premier Support\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eActivate the extended service by confirming eligibility and purchasing the 5-year plan through your Lenovo account representative or an authorized channel.\u003c\/li\u003e\n\u003cli\u003eOnce the contract is in place, you will receive a service contract number and a point of contact for activation and ongoing support.\u003c\/li\u003e\n\u003cli\u003eProvide your facility details, hardware inventory, and preferred on-site service location to ensure coverage is aligned with your operations.\u003c\/li\u003e\n\u003cli\u003eLenovo will validate eligibility and set up the on-site maintenance and Premier Support benefits as part of the service portfolio.\u003c\/li\u003e\n\u003cli\u003eBegin using the on-site response and parts replacement features immediately after activation, with your designated service contact guiding next steps and scheduling.\u003c\/li\u003e\n\u003c\/ul\u003e \u003ch4\u003eFrequently asked questions\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eWhat does the Lenovo Foundation + Premier Support Extended Service 5-Year include?\u003c\/b\u003e\u003cbr\u003eIt combines Lenovo Foundation coverage with Premier Support benefits for five years of on-site maintenance, inclusive parts and labor, and Next Business Day response to minimize downtime.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eHow does the on-site service work?\u003c\/b\u003e\u003cbr\u003eA qualified Lenovo technician comes to your facility to perform maintenance, repairs, or parts replacement as needed, eliminating the need to ship equipment off-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eWhat is the response time for service requests?\u003c\/b\u003e\u003cbr\u003eThe plan provides Next Business Day (NBD) response for parts and labor, helping you address issues quickly and reduce disruption to operations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eAre parts covered under this plan?\u003c\/b\u003e\u003cbr\u003eYes. Eligible incidents include included parts replacement, so you won’t face unexpected out-of-pocket costs for covered repairs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eHow long does the coverage last?\u003c\/b\u003e\u003cbr\u003eThe coverage term is five years from the date of purchase, offering a long-term, predictable service horizon aligned with enterprise hardware investments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eWhere is the service performed?\u003c\/b\u003e\u003cbr\u003eAll service is performed on-site at your facility, designed to maximize accessibility, minimize downtime, and preserve workflow efficiency.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Lenovo","offers":[{"title":"Default Title","offer_id":45918723440866,"sku":"5601313","price":1988.77,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0609\/9510\/9090\/files\/175337448.jpg?v=1755492843","url":"https:\/\/pegasussonline.com\/products\/lenovo-foundation-premier-support-extended-service-5-year-e-fdn-5y-nbd","provider":"PEGASUSS ","version":"1.0","type":"link"}