Progress MOVEit Support - Extended Service - 1 Year - Service

Progress MOVEit Support - Extended Service offers comprehensive technical support for your MOVEit environment. This 1-year service plan ensures that your system runs smoothly and efficiently, providing you with peace of mind as you manage your data and file transfer operations. With 24/7 availability, you can rely on expert assistance whenever you need it. Here's how this service can benefit you:

• 24/7 Technical Support: Get round-the-clock access to highly skilled professionals who understand your MOVEit setup and can assist you with any issues that arise.
• Predictable Cost of Ownership: With our Extended Service plan, you can budget confidently knowing the total cost of ownership will remain stable throughout the year.
• Enhanced System Maintenance: Regular maintenance checks ensure that your systems are optimally maintained, minimizing downtime and maximizing performance.
• Timely Problem Resolution: Our dedicated phone support service allows you to resolve problems quickly, ensuring your operations are not interrupted.
• One-Year Duration: This service plan spans a full year, offering extended peace of mind and ensuring maximum efficiency in your workflow.

Technical Details of Progress MOVEit Support - Extended Service

• Service Duration: 1 Year
• Support Availability: 24/7
• Service Type: Technical Support
• Support Channels: Phone and Online
• Coverage: All MOVEit products

How to Install

To take advantage of the Progress MOVEit Support - Extended Service, simply follow these steps:

1. Purchase the Extended Service plan through your Progress account.
2. Upon purchase, you will receive a confirmation email containing your service details.
3. Follow the instructions in the email to activate your support service, including any necessary registration.
4. Once activated, you can reach out to our support team via the designated channels listed in your confirmation email.

Frequently Asked Questions

What is included in the Progress MOVEit Support - Extended Service?

This service includes 24/7 technical support, regular system maintenance, and access to our dedicated phone support team to resolve issues as they arise.

How do I contact support?

You can contact our support team via phone or through the online support portal. Detailed contact information will be provided upon service activation.

Is there a limit to the number of support requests I can make?

No, you can reach out for support as often as you need throughout the duration of your service plan.

Can I upgrade or extend my service plan before it expires?

Yes, you can upgrade or extend your service plan prior to its expiration. Contact our sales team for options and pricing.

What happens if I experience an issue outside of normal business hours?

Our 24/7 support means you can receive assistance at any time, day or night, ensuring that your problems are addressed promptly.