Progress MOVEit Support - Extended Service - 1 Year - Service

The Progress MOVEit Support - Extended Service - 1 Year - Service is your go-to solution for comprehensive technical support tailored specifically for the MOVEit secure file transfer solution. This extended service plan ensures you receive reliable assistance around the clock, empowering your business with peace of mind and enhanced efficiency. With a dedicated support team available at your service, you can focus on what matters most while we take care of all your technical needs.

• 24/7 Availability: Our support team is available 24 hours a day, 7 days a week, ensuring that regardless of when an issue arises, help is just a phone call away.
• Rapid Response Time: Enjoy peace of mind with our 2 Business Hour Phone Support service response time, ensuring that your technical issues are addressed promptly and effectively.
• Extended Service Duration: This service plan spans a full year, providing you with continuous support and dependable service to ensure maximum uptime for your MOVEit solution.
• Expert Technical Assistance: Our knowledgeable support specialists are well-versed in MOVEit, offering expert advice and guidance to help you troubleshoot and resolve any issues you encounter.
• Peace of Mind: With our dedicated support, you can focus on your core business activities, confident that your file transfer processes are in capable hands.

Technical Details of Product

• Product Type: Extended Service Plan
• Service Duration: 1 Year
• Support Availability: 24 x 7 x 2 Business Hour
• Response Time: 2 Business Hours for Phone Support

How to Install

To utilize the Progress MOVEit Support - Extended Service, simply purchase the service plan online. Once your purchase is confirmed, you will receive an email with your support details and instructions on how to contact the support team. Ensure that you have your MOVEit account information readily available when seeking assistance to expedite the support process.

Frequently Asked Questions

• What is included in the MOVEit Extended Support Service?
  The service includes 24/7 technical support, a guaranteed response time of 2 business hours, and access to knowledgeable support specialists.
• How do I contact support?
  You can contact the support team via phone or email as specified in your service confirmation email.
• What happens after my 1-year service period ends?
  You will receive a notification before the end of your service period with options to renew your support plan for another year.
• Can I upgrade my service plan?
  Yes, you may upgrade your service plan at any time. Please contact the support team for upgrade options and pricing.
• Is there a limit to the number of support requests I can make?
  No, there is no limit to the number of support requests you can make during your service period.