Progress MOVEit Support - Extended Service - 2 Year - Service

Introducing the Progress MOVEit Support - Extended Service - 2 Year, the ultimate solution for businesses that demand reliable and efficient technical support for their MOVEit system. This extended service plan ensures your system is optimally maintained, providing you with peace of mind and the security you need for your operations.

• 24/7 Availability: With around-the-clock support, your business can access expert assistance at any time, ensuring that your MOVEit system runs smoothly, no matter the hour.
• Quick Response Time: Experience a rapid 2 Business Hour Phone Support response time, allowing you to resolve issues swiftly and minimize any potential downtime.
• Predictable Cost of Ownership: Enjoy the benefits of a predictable total cost of ownership, helping you budget effectively while ensuring your system is always supported.
• Extended Service Duration: This service plan offers a generous 2-Year duration, providing long-term security and support for your MOVEit environment, so you can focus on your core business activities.
• Enhanced Productivity: With swift issue resolution and continuous support, your team can maintain high productivity levels and deliver timely results, keeping your operations efficient.

Technical Details of the Product

The Progress MOVEit Support - Extended Service includes comprehensive technical assistance designed to cater to the unique needs of your business. Key technical specifications include:

• Service Type: Technical Support
• Support Hours: 24 x 7
• Response Time: 2 Business Hours
• Service Duration: 2 Years

How to Install

To initiate your Progress MOVEit Support - Extended Service, follow these simple steps:

• Purchase the service plan through an authorized vendor or online platform.
• Upon purchase, you will receive a confirmation email with your service details.
• Contact the Progress MOVEit support team using the provided phone number.
• Provide your purchase confirmation and register your MOVEit system for support.
• Once registered, you can access 24/7 support and begin utilizing your extended service benefits.

Frequently Asked Questions

What does the 24/7 support entail?

The 24/7 support means that you can reach out to our technical experts at any hour of the day, ensuring you receive assistance whenever you need it.

How quickly can I expect a response to my support request?

You can expect a response within 2 Business Hours of your support request, allowing you to get back to business as usual with minimal delay.

Is this service plan renewable?

Yes, the Progress MOVEit Support - Extended Service can be renewed upon expiration to continue receiving the same level of support.

Can I upgrade my service plan?

Yes, you can explore additional service options or upgrades by contacting the Progress MOVEit support team for further assistance.

What if I face issues outside of business hours?

Even though our primary support is during business hours, customers can leave messages, and our team will respond as soon as they are available during the next business window.